Partnership Success Consultant SYD or MEL

This role provides the combined organisations of AustCyber and Stone & Chalk with comprehensive support on the delivery of our mission, with specific responsibility for driving the retention and growth of Corporate or Government partnerships. As a result, you will help ensure our customers, partners and Government stakeholders have a great experience with us and what we deliver for and with them.

You will also undertake key pieces of research to help inform the Growth & Partnerships team’s strategic direction and execution of key program components, as well as playing a pivotal role in activating collateral and thought leadership activities in support of customer delivery. This will also support the Government Relations & Advocacy Lead in their key role as the interface between the combined organisation and our Federal, State / Territory and Local government partners as well as our policy advocacy work to create the right environment for Australian emerging technologies and services to be commercialised and thrive.

Key Accountabilities

• Coordinate activities, resources, equipment and information for customer and partner facing projects within the Growth & Partnerships team as well as contribute to internal projects that support continuous improvement, including for the Government Relations & Advocacy function.
• Support the management of project activation timeframes, scheduling, reporting and budget, together with points of intersection and dependence with other projects, updating all members of project teams which are generally cross functional and span across the country.
• Keep abreast of activity occurring within the Growth & Partnerships team, expanding the team’s reach and schedule of activity in market as well as internally.
• Act as a key conduit of communication between internal and external stakeholders and the Growth & Partnerships team.
• Work with the Government Relations & Advocacy Lead on key areas of focus where this effort will also benefit the targets and delivery of the Growth & Partnerships team, on the agreement between the Head of Growth & Partnerships and the Government Relations & Advocacy Lead.
• Work closely with the Communication & Events and Product & Ecosystem teams to ensure a coordinated approach to key activities.
• Research specific areas of focus as required to inform the team’s direction, activities, and partner engagement, as well as for activation of program and project components.
• Identify, and analyse risks and issues, work with Project Leads to eliminate blockers.
• Deliver NPS surveys to customers and partners, collating feedback to inform future improvement initiatives.
• Develop close working relationships with external consultants or contractors for projects where relevant.
• Continually utilise insights gathered to inform the direction of the team’s effort from a continuous improvement perspective

Success Metrics

• Delivery of Partnership Engagement Plans aligned to scheduled timelines, objectives and Growth & Partnership team goals, aligned to the combined organisation’s strategy and business plans.
• Delivery of projects and programs as per project/program plan.
• Delivery of high-quality research to the Government Relations & Advocacy Lead and the Growth & and Partnerships team.
• Partner customer satisfactionInternal feedback
• Execution of Growth & Partnerships team activities which support all activity via an internal strategy roadmap

Essential Skills and Experience

[Transferable/ Soft Skills/Competencies]

• Highly organised, structured in thought and approach to execute, and thorough in your work. You take initiative and always look to improve on current state and continuously improve our ways of working and approach.
• Good judgment, professionalism, strong interpersonal skills establishing positive and productive working relationships; a self-aware team player able to generate trust, through collaboration.
• High integrity, tact, a positive attitude can foster a culture that values critical thinking and problem-solving.
• Ability to work autonomously and take initiative, but also a keen team player with the ability to communicate effectively, with honesty.
• Ability and willingness to give and receive honest, balanced feedback. Demonstrates competence and character that inspires trust.
• Possesses an influential and welcoming communication style and encourages constructive feedback, engagement, inclusion, and diversity at all levels.
• Be ethical and accountable, show flexibility & resilience, Think commercially and strategically.

Desirable Skills and Experience:

-Experience working in an emerging tech or related, sector.
-Experience in government projects & reporting requirements.
-Solid knowledge of and relationships in the start-up ecosystem.
-Basic knowledge of Human Resource fundamentals - recruitment processes and online learning.

About Us

Stone & Chalk’s mission is to transform Australia into a sustainable technology-driven economy. Together with their 600+ resident founders, mentors, investors, and industry and government partners, they have a proven track record in providing growth and commercialisation support for startups and scale-ups nationally. Our Innovation hubs in Sydney, Melbourne and Adelaide provide access to customers, capital, talent, expertise & community collaboration opportunities.

AustCyber is the Australian Cyber Security Growth Network and was acquired by Stone and Chalk in 2020. Established in 2017, AustCyber’s mission is to grow a vibrant and globally competitive Australian cyber security sector and in doing so, enhance trust in Australia’s economy and improve sovereign cyber capabilities available in defense of the nation. Its National Network of Cyber Security Innovation Nodes support a cohesive ecosystem that is responsive to the cyber security needs of all sectors.

Together, our integrated organisation exists to identify, nurture, connect and propel those who are seeking to solve the world's most pressing business and social challenges. In this sense, our founders, partners, investors, and mentors – are shaping the future, together. We are committed to catalysing commercial success for startups and helping scale-ups export through our curated communities and flagship programs across emerging technology in order to help Australia achieve Sovereign Domestic Industrial Capability in strategically significant sectors.

Applications:

If this sounds like you, please EMAIL YOUR APPLICATION as follows to [email protected]

Subject: <> for Partnerships Success Consultant

Attach (1) resume (2) cover letter (3) salary expectations (4) Sydney or Melbourne Location

Pls ensure you have working rights for Australia.

We look forward to hearing from you :-)