Warehouse Associate

nok - “try now, buy later” powered by circular recommerce

nok enables brands to offer $0 down at-home product tryouts with free fast delivery and free easy returns.

Our clients include some of the world’s greatest brands like Dyson, Sony, and Breville to the latest innovative brands like Cefaly, Embr, and Skyroam.

nok is backed by seasoned entrepreneurs and institutional investors like Greycroft, Moonshots Capital and Village Global.

Circular Recommerce - nok as a solution for the $400B returns problem

Contrary to some rare exceptions - most brands simply destroy all returns (even though the majority are perfectly functioning and were returned because of buyer’s regret). The rare few that do resell returned goods do so at a massive loss.

We built a proprietary circular supply chain that actually thrives off of returns - quickly repurposing them for $0 down at-home tryout products. Our specialized warehouses and staff professionally check, clean, and rebox any returned tryout products and send them back out to the next customer in under 48 hours.

Our partner brands leverage nok to send new and used units for tryouts. When we do have used units available, we prioritize those to be more sustainable and profitable for our partners.

How brands are benefiting from nok

Previously seen as unsolvable, nok leverages these returned units to:

• Increase overall site conversion rate by 30% on average when marketing trials on their website through our a 'try for $0 down with nok' button
• Increase LTV, revenue, and ROAS
• Create hands-on experiences like a store would but exponentially less effort or risk

What we value

Be bold, optimistic and kind. Embrace conflict and diversity.

Our team is all in on the vision of the company. Anyone who shares this common belief exudes boldness and optimism (each in their own way).

We're a team, not a family. Conflict within a team can be a great indicator of a high performance. If you are bold, conflict is inevitable. But like an athlete, just leave it all out on the floor. Once the whistle blows, laugh, shake hands and get some lunch.

We believe kindness is a virtue shown through meaningful actions. Doing something difficult for the goodness of others is kindness. Both parties always benefit from an act of kindness.

A diverse team under a common goal and a couple simple yet broad values can be an exceptional force. Embrace each other's differences. Differing perspectives and opinions benefit all. Learn from each other.

Your role

You will be working out of our warehouse facility in Culver City, CA. Your main goals are to fulfill outbound orders to customers and ensure that returned products are perfectly cleaned, charged, functioning and repackaged before going out to the next customer.

Responsibilities

• Receive goods delivered to the warehouse for storage by unloading the merchandise from the trucks and checking that goods match delivery documents in quantity and without any defects.
• Prepare orders by picking products, pulling materials, packing boxes, attaching labels and placing orders in delivery area
• Maintain a clean, safe, and orderly work area
• Receive returned products from customer and ensure they are perfectly cleaned, charged, functioning and don't miss any accessory before updating the order as complete in our system
• Maintain fulfillment materials inventory levels and participates in physical inventory counts as needed
• Occasionally carry out some deliveries to customers in LA
• Maintain productivity to the established standard (or to maintain a high level of efficiency and effectiveness)
• Complete reports or logs by entering required information

Requirements

• High School Diploma or GED
• Experience working in warehouse environment
• Able to work cooperatively in a team environment
• Able to perform basic math
• Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Able to communicate clearly and effectively verbally
• Able work a flexible schedule
• Good organizational and time management skills, including attention to detail
• Familiarity with modern warehousing practices and methods
• You have a valid driver’s license & willing to occasionally deliver products to customers living in LA
• Tech-savviness & passion for tech gadgets is a plus

Life at nok

In our view, happy and driven people are the secret sauce to a successful company, and at nok, we value building the right team of dreamers above all else. The nature of an early-stage startup is demanding, but we believe the right group of people with the right mindset can achieve the seemingly impossible together.

We provide benefits that make it worthwhile;

• Working with a great team from diverse backgrounds in a collaborative and supportive environment
• Competitive compensation package based on experience with significant stock options in early-stage high growth startup
• Full medical and dental & vision benefits
• Flexible vacation policy. Take time when you need
• 401(k)

nok is an equal opportunity employer and is committed to diversity. We hold ourselves to the highest standards and do not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

PS: we encourage applicants to demonstrate their interest by ordering a free tryout on noktryouts.com and experiencing the service.