Customer Service Representative (Full time/ Part time)

Molecule Financial is a HONG KONG Home-grown financial social platform. We are looking for a number of customer service representatives to be a part of our star team to manage our clients relationships and create an extraordinary user-experience into the fintech world.

Responsibilities:

• Perform warm calls regarding the contact lists;
• Report customers' feedback and suggest constructive ideas to senior management for services improvement;
• Handle customer enquiries and ensure quality customer services to client via phone call, email, social media, instant messaging professionally and promptly;
• Perform ad-hoc duties as assigned by supervisors.

Requirements:

• Good command of English, Cantonese and Mandarin;
• Excellent communication and telemarketing skills;
• Responsible, hardworking and able to work independently;
• Proficient in MS Office, English and Chinese Word Processing;
• HKCEE/ DSE or above, undergraduates and fresh graduates are welcome.

Please send us your detailed resume with current and expected salary, your earliest availability and whether you are interested in full/ part time position by clicking 'Apply Now'.

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