Sales Development Representative (SDR)

Who are we?
UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organizations leverage our security expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it's monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the world’s largest, fastest-growing, and most innovative companies.

At UpGuard, our Sales team has not only been pivotal in growing our business but more importantly, showing the value of our product on a daily basis. We have a highly collaborative sales culture and take on a consultative approach, focusing solely on what’s best for the customer. In 2023, our Sales team exceeded revenue targets and we’re only just getting started! We’re on the lookout for high-energy individuals who are hungry to get better every day, have a desire to win, and are seeking to sell a product that is helping solve a massive problem for businesses across the globe.

Why are we hiring this role?

As an SDR at UpGuard, you will be creating and qualifying new opportunities, and booking meetings for our Account Executives. We’re looking for a driven individual who possesses an inquisitive mind, an excellent phone presence and enjoys the challenges of outbound prospecting. In addition, you may be tasked with managing a critical part of our sales process - qualifying and processing inbound prospects.

What will you accomplish?

• Generating new opportunities using outbound tactics (cold callings, email sequences, LinkedIn etc.)
• Identifying, targeting and nurturing potential outbound opportunities
• Qualifying inbound opportunities
• Understanding the needs of prospects and communicating them clearly to Account Executives
• Clearly articulating UpGuard’s value proposition and products to prospects, and positioning it based on their particular problem/need
• Taking accurate and detailed notes in our CRM and Sales Engagement Platform
• Working collaboratively with sales, marketing and product to utilise the insights you learn from prospects to make process and product improvements

What do we need from you?

• 1-2 years experience in B2B sales as an SDR/BDR
• Experience with outbound sales
• High level of proficiency in the English language, both written and spoken.
• Ability to give and receive feedback – you will collaborate with our sales and marketing teams to drive process improvements
• High energy and willingness to learn
• Strong time management
• This is a hybrid role based in Sydney, so we require employees to have a remote setup

What would give you an edge?

• B2B SaaS experience
• Industry experience in cybersecurity or supply chain information risk
• Experience with Hubspot, Outreach.io, or other CRM/Sales Engagement software

What's in it for you?

• Hybrid: While we have offices in Sydney & Hobart, we don’t mandate how often you need to be there. We focus on what you deliver, not where you deliver it from.
• Impact: Influence the direction and design of projects that push the boundaries of your field and see the impact of your work daily.
• Be part of an energetic team: Our team is highly collaborative, fostering a positive work environment that encourages creativity and innovation.
• We value work-life balance: We recognize the importance of maintaining balance and provide a supportive work environment that allows you to prioritize your personal life and well-being.
• Generous reward: We offer a competitive salary + equity
• Great perks: You won’t find table tennis tables or office mandates - we prefer to offer perks that support your overall well-being - including a lifestyle allowance, well-being program, WFH budget, personal learning & development budget, generous leave benefits, and plenty more!

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UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, DC or NV.

Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.