Credit and Collections Analyst (12-Month Fixed Term)

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex *landing page to learn more. *

We have an exciting opportunity for a Credit & Collections Sr Analyst to join our LatAm Revenue Team in Mexico City, reporting to the LatAm Accounting Manager. You’ll work to support our credit & collections operations in Brazil and the broader Latin America region as well as offer insights and make recommendations to improve our operations. You'll manage the regional credit and collections portfolio, ensuring full compliance with the corporate credit policy, and strive for timely collections with achievement of collections objectives, engaging in ad-hoc projects/assignments as needed.

What you’ll do:

• Support Latin American credit & collections operations
• Assess Credit Lines for new & existing customers
• Manage our regional collections portfolio, ensuring full compliance with the corporate credit policy, and strive for timely collections with achievement of collections objectives
• Execute on assigned daily collections tasks with professionalism in executing the Pinterest collections strategy
• Utilize positive approach and customer experience skills to build contacts/relationships
• Achieve quarterly collections targets
• Work closely with sales, legal, operations and revenue teams to ensure effective collections process and timely escalations
• Look for ways to retain customers in positive fashion and manner
• Utilize your experience to resolve open, delinquent items with a sense of urgency

What we’re looking for:

• A candidate with an amazing attitude and proven ability to display ownership and problem solve in assignments
• 2+ years of previous experience in similar role
• An ability to work cross functionally with teams based in LatAm and the US
• Proficiency with Salesforce, Excel and Oracle Financial Systems – Advanced Collections preferred
• Self-motivated and able to work both independently and collaboratively
• Previous Media Agency collections experience – Internet advertising preferred
• Strong proficiency in English, Portuguese and Spanish

This a 12-month fixed term contract position.

Relocation Statement:

This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify [email protected] for support.