Program Manager, People & Communities

Patreon is the best place for creators to build memberships by providing exclusive access to their work and a deeper connection with their communities. We’re building a content and community platform where creators can engage directly with their fans and monetize their creativity, while maintaining full ownership over the work they make and the communities they create.

We’re leaders in the membership space with 250,000+ active creators and over $3.5 billion paid directly to creators on our platform. Our team is building tools to optimize the creator-to-fan relationship, including native video, enhanced podcasting features, improved creation tools, and new community experiences. We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a Program Manager, People & Communities to support our mission.

This role is based in SF or NYC and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Role

The Program Manager, People & Communities at Patreon will be responsible for executing on a strategy that builds an inclusive workplace culture and supports the growth and development of all team members. You will develop and implement programs and initiatives to help us hit our company representation goals and drive diversity, equity and inclusion strategy at Patreon. As a key member of the People & Communities team, you will report to the Head of Talent Programs & Partnerships and work closely with leaders, employees, and external partners.

Key Responsibilities:

• Create and manage budgets for DEI initiatives, Employee Resource Groups (ERGs) and learning & development program

• Lead and facilitate Employee Resource Groups (ERGs) to foster a sense of community and belonging among employees

• Plan and organize events that promote DEI and inclusivity, such as diversity training workshops, cultural celebrations, and guest speaker series

• Collaborate with internal stakeholders to design and deliver training and development programs that drive employee development, and help infused equity into all people programs diversity, equity, and inclusion

• Development and implementation of talent programs and initiatives in the areas of performance, manager development and capability building, etc.

• Establish metrics to measure the effectiveness of talent programs and initiatives

About You

• 4+ years of experience in program management, with a strong track record of designing and implementing successful programs and initiatives. Designing programs for a people team is a plus

• Demonstrated understanding of DEI concepts and practices, including experience working with underrepresented groups and creating inclusive environments

• Comfort with facilitating training for small or large groups, ability to pivot and navigate how to engage different types of learners

• Strong project management skills and ability to manage multiple priorities in a fast-paced environment

• Excellent interpersonal, communication, and collaboration skills, with the ability to build relationships and influence at all levels of the organization

• Ability to think strategically and pragmatically, with a focus on delivering results and driving impact

• Passion for creating positive change, driving business outcomes, and promoting diversity, equity, and inclusion in the workplace.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win.

• Build with Craft | We sign our name to every deliverable, just like the creators we serve.

• Make it Happen | We don’t quit. We learn and deliver.

• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.