Customer Success Associate

(No experience required)

₹2L – ₹4.5L • No equity

Published: 1 month ago

ProGrad

51-200

Full Time

Not Available

In office

Allowed

Customer Success

Bug Tracking

Client Onboarding

Subscriptions Billings/Renewals

Heruba Chandrasekar

Job Description:

On-boarding of customers
Provide required training to customer
Provide support for bug fixes and queries by coordinating with the relevant team within the organisations
Have frequent touch points with the relevant stakeholders of customer organization
Follow up on the subscription renewals
Build relation and be the brand representative to the customer
Good communication skills

Location: Chennai
Experience required: 0 to 3 years
Note: Candidates who are from Computer Science background only be preferred