Business Manager

Role

Operations: Lead operations and oversee all logistics, inbound freight, and outbound shipments for the company.

• Continuously monitor inventory levels both within and across channels.
• Ensure no defects in order fulfillment
• Work with fulfillment and transportation partners to monitor all customer orders and returns to ensure SLA is met and there are no fulfillment exceptions.

Business Development: Identify and target emerging merchants and hop on discovery calls to learn more about what the merchant is looking to achieve.

Special Projects: Gain holistic business-building/startup experience by helping the co-founders with various projects and initiatives (related to marketing, product, growth, etc.).

Skills and Qualifications

1+ years of work experience (prior e-commerce experience a plus!)
A self-starter who is team-oriented, but can thrive with a lot of autonomy and without a lot of “hand holding”
Positive personality
Open, effective communicator who is organized
A flexible problem-solver who is both data-driven and can quickly adapt in a changing, fast paced environment
Knowledge of Excel and ability to learn new software applications quickly

Perks/Culture

Alternate days remote working
Flexible schedule (we’re understanding, as long as we get our work done!)