Operations Manager - Distressed Mortgage Servicing

Job Overview

Are you excellent at catching all of the little details that others usually miss or don't see?

Do you have experience and take pride in operational efficiency for a small to mid-size company?

Can you see what needs to be done next with little or no input from upper management. Then take control and execute with extreme attention to detail?

Devoir Oblige Capital Group, LLC is looking to hire an experienced Operations Manager to join our team in our Phoenix office. We are looking for an experienced Operations Manager, preferably with experience in the servicing of defaulted, non-GSE mortgages.

This position has the potential to turn into a Director of Operations role which would then replace one of the current principals in the next 36 months!

As a key member of our (small!) team, you will have an integral role in shaping the future of our entire operation.

Who we are
“Devoir Oblige” means “Duty Obligates”! – We work hard to help our borrowers find a brighter future and to ensure that as our company grows so does your opportunity.

We are a 3rd-year start-up that specializes in the purchase and resolution of distressed debt secured by real estate, residential or commercial, in 11 west coast/rocky mountain states. We focus on incorporating enterprise-level technology to allow us to create seamless processes and workflow between our teams.

Responsibilities
Oversees daily operations to ensure compliance with all company, state, and federal guidelines
Act as direct backup to the Servicing Manager
Work directly with the executive team on all manner of projects and tasks
Oversee the closing of new acquisitions
Streamline systems and processes
create new processes where necessary
Coordinate with managing partner entity in Puerto Rico
Review workout plans (ie. Loan mods, Deed-in-lieu, Short Pay-offs etc)
Create and track departmental and company metrics to discover operational efficiencies
Requirements

5+ years mortgage experience- Non-GSE default servicing preferred
At least 3 years experience in management positions
Underwriting|Title|Trustee Sale experience
Extreme accuracy and attention to detail!!
Proficient with Microsoft Office products
Adaptable – We are in a growth phase and things change quickly
Ability to multi-task and follow through to completion
Knowledge of Mortgage Banking and trends in Loss Mitigation- Specifically as it relates to Collections, Bankruptcy, Workouts, Foreclosure, Loan modification Programs, etc.
Ability to conceptualize and establish operational and control enhancements for computer systems
Proven experience motivating, coaching, monitoring and evaluating staff performance
Desired (but not required)

Bi-lingual
Prefer 10 years combined experience in Mortgage Banking, Insurance, Collections, Loss Mitigation, and/or other related fields
Knowledge of state and federal foreclosure and eviction laws
What you can expect from us

We value your opinion: Truly! Every process and action used by our company was created, improved upon, and engineered for final use by one of our team members.
Benefits: Benefits are offered to all full-time employees
A unique blend of stability and growth: We compensate every team member with a healthy salary + bonus structure that ensures that as the company grows so does your income. This is not a commission structure. Rather we bonus every employee on every acquisition we make regardless of profits. As we grow you grow!
We Care: We choose to invest heavily in technology and process engineering so that we can maintain a smaller team. This allows us to be flexible, caring, and responsive to our team members and their needs. Our hope is that you will find a home here and stay for many years to come. Together we grow!

EEO Statement
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Related keywords: operations manager, manager