Content Marketing Strategist / Account Manager

Content Marketing Strategist / Account Manager at WriteForMe
Full-Time in Los Angeles, CA

At WriteForMe (www.writeforme.io), we help businesses write content for their websites and social media channels to engage their prospects and drive new business.

We take ownership in our client’s business, and build a roadmap together as we get started. We use AI-based tools combined with SEO expertise and content writing teams to innovate content marketing programs for our clients.

We are expanding our team and are looking for a motivated Content Marketing Strategist. Real Customer Success comes from the heart.

Have you ever worked at an agency but capped out because there wasn't room enough for you to grow?

Are you passionate about online marketing, and bringing new innovative solutions to clients to help them grow?

Are you looking for an opportunity and not just a job?

In this role, you will be leading engagements with clients and building their roadmap, and project managing the execution of their content marketing program. You will be building a team in a fast growth environment.

You have the best customer management, sales and business development skills around. You’re passionate about engaging your customers and expanding their use cases to write content for their blog and social media channels.

You have impeccable relational skills and can create win/win environments for all parties that you work with.

If this is you, there are a lot of people who are adopting our services and we would love your help in taking care of our customers.

• Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
• Guide customers in their communication with our operational staff.
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our services.
• Work with clients to establish critical content marketing goals
• Work to identify and/or develop upsell opportunities.
• Advocate customer needs/issues cross-departmentally.
• 5 + years experience in Sales or related where you have performed customer adoption, satisfaction and retention
• Experience working with Clients in different fields and closing sales deals
• Familiarity with applying win/win principle in business environment
• Experience working with CRM systems
• Experience with online publishing tools (WordPress, StoryChief, Hubspot, etc)
• Experience with SEO principles and have used tools like SEMRush and/or Ahrefs
• Familiar with social media marketing tools (Buffer, Hootsuite, etc)
• Proficiency in MS Office package and Google tools
• Impeccable written and verbal communication skills
• Latest and best technology tools to streamline sales and close deals
• Fun and energetic start-up culture that puts its people first
• Work hand in hand with an ever growing network of start-up leaders, evangelists and investors
• Opportunity to play a leading role the next level of growth of WriteForMe