Customer Success Executives - Instore - Retail / Contactless Payments

Customer Success Executive
Copenhagen
Duration: 1 month initial contract (potential to extend to 2 months and beyond)
Salary in accordance with Danish guidelines

About MishiPay
We bring the best of the online shopping experience into physical stores with our Scan, Pay and Go journey. Our technology allows in-store shoppers to use their own phone to scan the barcode of any item in the store, receive enriched product information, pay directly in the app and simply walk out once payment is complete. We work with some of the world’s largest retailers including names like MUJI, Decathlon, Dufry, Relay and Eroski.

The role
The role of the Customer Success Executive is to visit MishiPay enabled stores and carry out in-depth work including:
Meet store managers/staff and onboard them on the MishiPay platform.
Execute the training of store staff and store managers.
Perform App in-store testing and report potential bugs back to the team. ● Conduct shopper research inside the store.
Produce reports around traction, risks and opportunities to maximise Scan & Go results.

Requirements
Educated to degree level with excellent communication skills and happy to engage with shoppers and store manager executives.
Excellent understanding of mobile applications (you should be an avid user of Apps and be interested in technology).
Fluent in Danish and English.

We need someone who can start immediately, so if you're up for working instore (Covid guidelines followed), and want to earn a bit of extra cash over Christmas and the New year, then please apply ASAP!