Customer Support Executive [Campaign Execution]
(No experience required)₹2.16L – ₹2.4L
Published: 1 month ago
Collegedunia
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Job Location
Job Type
Full TimeVisa Sponsorship
Not AvailableRelocation
AllowedSkills
Customer Service
Campaign Management
Execution
Client servicing
Hiring contact
Sahil ChalanaThe Role
- Executing the email campaigns on behalf of our customers in the expected
timelines.
- Analyze and monitor customers email campaigns delivery
- Sharing campaign delivery reports with customer
- Understanding & responding to primary level customer queries issues over
phone or email / ticketing system
- Provide product trainings / demos to the customers
- Execute email campaigns on behalf of our customers
- Setup necessary configurations for our clients so that they use our product.
- Analyze and identify process changes or product enhancements
required & suggest if any.
- Monitor internal alerts and raise alarm for critical issues.
- Be available at flexible shift timings for best customer experience
timelines.
- Analyze and monitor customers email campaigns delivery
- Sharing campaign delivery reports with customer
- Understanding & responding to primary level customer queries issues over
phone or email / ticketing system
- Provide product trainings / demos to the customers
- Execute email campaigns on behalf of our customers
- Setup necessary configurations for our clients so that they use our product.
- Analyze and identify process changes or product enhancements
required & suggest if any.
- Monitor internal alerts and raise alarm for critical issues.
- Be available at flexible shift timings for best customer experience
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