Social Media Manager

Bespoke Post is an e-commerce retailer and membership service that helps people discover high-quality gear from the best small brands in the world. From clothing to camping gear, boots to barware– our mission is to help customers cut through the clutter, and find goods and guidance that spark their curiosity and fuel a fun, interesting, adventurous lifestyle. Since we opened shop back in 2011, we’ve proudly spent more than $150 million with small brands and welcomed over 1.5 million Members. Our team is based in New York City, and we’re always looking for great new people to join our crew. So don’t be shy about reaching out.

We’re looking for a passionate Community Platform Manager to work closely with our Senior Social Media Strategist and assist in content creation efforts, social media initiatives & project management. This person should be an enthusiastic team player with excellent creative instincts, organizational skills and a knack for making content that engages. Candidates should be flexible, energetic, and hands-on.

You’ll closely support our Instagram (500k+ followers), Facebook (475k+ likes), and Twitter (20k+ followers) accounts and learn the ins and outs of running several social media channels for an established brand. You won’t be doing coffee runs and photocopying here - your day to day work will be seen and you will make a real impact on the bottom line for our business.

We are looking for someone for a six month contract or full-time.

You will:

• Ideate, film, and edit engaging social media videos
• Post and schedule content on Instagram, Facebook, TikTok, and X
• Monitor feedback and engagement on our posts and reply, nurturing further engagement and brand love
• Stay abreast of social trends and pitch concepts that capitalize on these trends and other cultural tailwinds
• Pitch potential creator partnerships based on what’s resonating with our audience and our overall brand strategy
• Track success via analytics tools (Meta, HootSuite, etc.) and provide valuable insights to refine strategy and content creation plans
• Participate in local production shoots with the Creative Team, demonstrating flexibility and collaboration
• Coordinate sample ordering for social creative shoots
• Actively engage with third-party accounts to enhance brand awareness through interactions.
• Must join the team 3+ days per week at our NYC office

The ideal candidate

• Has 3+ years related work experience
• Has a passion for social media and trends, with a proven ability to create engaging video content
• Has experience with social media analytics tools
• Is comfortable behind the camera, and in front of it
• Possesses excellent video and photo editing skills
• Is familiar with standard social media best practices (optimized tagging, title descriptions, hashtag usage & thumbnail selections)
• Takes initiative and is able to work independently or with a team
• Excellent organizational and project management skills

Bonus points for:

• Experience creating social media content for marketing
• Having your own active social accounts with an engaged following
• A personal interest in Bespoke Post products

Compensation and Perks:

• Pay rate of $65,000 - $70,000
• A free Bespoke Post box each month, plus additional discounts
• Regular team learning, social, and wellness events

We are proud to uphold an environment free of discrimination. Bespoke Post is an equal opportunity workplace and we recognize that our success is dependent on having an inclusive, collaborative team that is as diverse as, if not more than, the products we ship.