Agency Operations Specialist

Is This You?

As an Agency Operations Specialist, you are organized, proactive, resourceful, and love to be a connector to improve quality, productivity, and efficiency. You thrive in a fast-paced environment and enjoy the challenge of reconciling schedules and capabilities with resources, ensuring that the right value, with the right quality, is delivered at the right time. You’re excited about process, have great attention to detail, and are thrilled to explore the variety of disciplines and roles within Agency Operations to discover where your passion lies as you consider your own career.

What You'll Need:

• Experience in Marketing or Advertising or related project experience Bachelor's Degree or equivalent experience in Business Management, Marketing or Communication
• Experience working in a professional environment performing administrative tasks and general knowledge of Microsoft Office. Customer service experience a plus.
• Strong personal management, collaboration, communication, time management, and organization skills.
• Detail-oriented, persistent follow-up, resourceful, and the ability to manage shifting priorities.
• Driven with a strong desire and excitement to learn.
• Strong ability to work with others in a collaborative and respectful manner.
• Strong communication skills both written and verbal.

Must Have:

• Minimum Experience required:

  • 2+ years of Marketing/Agency experience
  • Understanding of marketing principles
  • Ability to collaborate with cross-functional teams
  • Solid understanding of project management foundations – highly organized, communicative, resourceful
  • Strong problem solving skills

What You'll Do:

• Lead resourcing across internal departments – Data, SEO, Social Content, Paid Media and Client Services
• Source contractors, create vendor agreements, scheduling interviews and supporting the contractor onboarding process.
• Facilitate product ownership and process documentation
• Guides department heads and project managers through estimation process for new client work
• Influence operational processes and maintaining procedural documentation and organization of files.

The hiring salary range for this position will be $60,000 - 70,000 / year

This range may differ based on your experience and skill set, geographic location, and cost of living considerations

This position will have a hybrid schedule based out of our San Diego, CA headquarters

This Is Us:

We're Red Door Interactive— a national, award-winning, full-service marketing agency. We work with mid-market and Fortune 500 companies to optimize brand and performance marketing across all channels – paid, earned, and owned. Using data, technology, and top-industry talent, we deliver meaningful brand experiences that drive more revenue for clients such as Titleist, Patagonia, Stone Brewing, Sun Bum, Bosch, among others. Beyond our tactical capabilities, Red Door's approach to client engagements allows us to solve enterprise marketers' biggest challenges around stakeholder alignment, cross-department silos, resourcing, and measurement.

What's in it for you? 

Working with us, you get a culture of learning and collaboration with professional growth and advancement opportunities. You will work as part of an engaged, respectful, knowledgeable team that values collaboration and learning.

We offer a comprehensive benefits package:

• Medical Insurance with 100% of employee premiums paid by the company
• Employer contributions to Employee Health Savings Account
• Dental Insurance
• Vision Insurance
• Three weeks of Paid Time Off that increases with tenure in addition to Ten Paid Company Holidays
• 401k Plan with competitive company match
• Supplemental insurance (accident, cancer, short term disability)
• Custom Semi-Annual Incentive Plans

And, these perks:

• Company-paid mental health platform for online counseling
• Tuition Reimbursement Program and budget for conferences and training
• Technology infrastructure to support work from anywhere and collaboration
• Surprise & Delight gift perks
• Morale & Wellness Committee-sponsored programs and events, and participation opportunities
• Wellbeing perk that provides credits for fitness classes, massages, acupuncture, etc...
• Employee Assistance Program (EAP) with resources for personal counseling and financial advice
• Charitable Donations on Your Behalf   
• Employee Events & Get-Togethers, in-person and remote
• Opportunities for shadowing, learning, and growth!

Red Door Interactive is an Equal Opportunity Employer Celebrating the Diversity of our Employees, our Clients, and the Work We Do.

This range may differ based on your geographic location, cost of living considerations, and individual experience and skill set.

Hiring Range$60,000—$70,000 USD

Red Door's Commitment to Diversity, Equity, and Inclusion

When work resonates with people in a wide range of industries, geographies, and cultures, we all win. To create impactful work together, we nurture an inclusive environment that invites diverse voices and empowers our people to contribute their whole selves to our craft.