Customer Service Specialist (Web Chat)
(1+ years exp)$30k – $45k • No equity
Published: 1 week ago
Umate
A diversified interest community
Job Type
Full TimeVisa Sponsorship
Not AvailableRemote Work Policy
Remote onlyHires remotely in
Preferred Timezones
Pacific Time
Relocation
AllowedSkills
Customer Service
Mandarin Chinese Proficiency
Mandarin Chinese
Fluent in English & Mandarin Chinese
English language
Chinese language
Fluent in Mandarin and Cantonese Chinese
Mandarin Chinese language
Hiring contact
Andy PengThe Role
Job description
1.Provide users with services such as question answering, business consulting, and complaint acceptance.
2.During the user service process, correctly guide users on daily app usage issues.
3.In accordance with relevant regulations and platform review systems, review the pictures and comments uploaded by users to the platform, and deal with illegal accounts Carry out reasonable disposal.
Job Requirements
1.More than 1 year of relevant work experience;
2.Proficient in computer operation with typing skill;
3.Good at analyzing with thinking about problem;
4.Have patience flexible response and positive values;
5.Effluent with English and understanding Mandarin is a plus.
More about Umate
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