Account Manager (Kuala Lumpur)

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

KEY RESPONSIBILITIES:

 Key account representative for Agency and Client

 Services Client on day-to-day basis to ensure all deliverables are met

 Builds and maintains good relationships with Client

 Works with Account Director to develop long and short-term marketing and advertising initiatives

 Helps Client evaluate effectiveness of marketing and advertising programmes and monitors competitive activities and plans appropriate response/action

 Works with Creative team to ensure creative development is on strategy and meets Client’s expectations / standards

 Keeps senior management fully informed of account activity and development including client issues

 Manages overall budget and account profitability including monthly internal account reconciliation

 Works with Creative team to ensure creative development is on strategy and meets Client’s expectations / standards

 Any other reasonable duties, functions or responsibilities assigned to you from time to time

REQUIRED SKILLS:

 Able to present and sell Agency thinking and work

 Solid presentation and project management skills

 Excellent interpersonal and relationship-building skills with clients

 Knowledge of all agency functional areas in order to monitor, evaluate and impact the quality of work from strategy development to the finished product (this includes production, media, research, etc.)

 Strong verbal and written communication skills

PREFERRED QUALIFICATIONS:

 BA/BS degree required

 Minimum three to five years’ experience within an advertising agency or related industry.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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