Telesales Representative

COMPANY

Kwiwit is a two-sided marketplace for kids' camps booking. We are developing an innovative online and mobile platform to help parents with kids aged 6-17 easily and quickly find, select and book camps around the world.

We have a stong team with over 15 years of core expertise and unique advisors from Travelocity, Kayak, McDonalds, Dropbox, International Camping Fellowship.

If you are passionate about camp life, startup and want to create something incredible in this market, join us.

THE ROLE:

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships both with parents and camps.

KEY RESPONSIBILITIES:

• Contact potential or existing customers to inform them about a product or service using scripts (inbound calls/emails)
• Answer questions about camps details
• Ask questions to understand customer requirements and close sales
• Make outbound calls to camps, inform them about our services and and connect them with clients
• Enter and update customer information in the database
• Enter and update information about camps in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

REQUIREMENTS:

• Passion about camps life
• Proven experience as telesales representative or other sales/customer service role
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Self-starter attitude and executing quickly on complex projects with minimal guidance

Job Type: Full-time/Part-time
Pay: $12 per hour