Business Development Officer (All Rounder)

eCompendium is looking for a blue sky thinker, an innovator, someone with courage, someone who is also an experienced business development representative with experience in the hotel industry.

eCompendium creates experiences for hotel guests. It brings the guest all of the information about the hotel, surrounding activities, housekeeping services, room service ordering. We are a modern digital compendium that connects to a hotel’s PMS to deliver guests the full hotel experience.

The role is primarily business development. It will be in the new ‘Customer Success’ role where you will bring in customers and support them throughout their time with eCompendium. You will develop leads and help hotels to get up and running on eCompendium.

Daily Activities Include

• Connecting with existing contacts and warm leads.
• Developing lists of prospects.
• Engaging with existing prospects including scheduling and facilitating discovery meetings, demos and presentations.
• Developing media and materials for inbound sales.
• We expect this engagement to prospect 500 rooms in the initial month with a 20% increase each month thereafter. Existing industry contacts will be provided to get started.

Skills and experience

The top line is the ability to develop credible leads, to target, in an efficient and professional manner in the hotel industry.

Required

Communication

Clear, concise and responsive communication is non-negotiable for this role. This is critical at this stage in the company's development. This includes refined and thorough presentation and preparation skills.

Methods will be employed and proven. This is where we want you to demonstrate what you have done in the past that has worked for you. Strategy and tactics.

Collaboration

This simply means either being familiar or getting familiar with cloud driven platforms that allow for quick communication on critical documents and materials.

Problem solvers only. This role is for someone who presets recommendations rather than issues. We consider negotiation as collaboration here too. We want to work with our prospects and clients to understand exactly how we can match our amazing service to their business, including commercial fit.

Desired

• Understanding of technology products including the opportunities and limitations.
• Design-led thinking or understanding the concepts behind it.
• Hotel industry knowledge.

Company culture

Make Your Own Decisions

Autonomy is critical. We believe that we are best to make decisions for ourselves and as a result believe that everyone that works with eCompendium should do the same. Here you will have an environment like no other when it comes to making suggestions about strategy, tactics, ways of working etc.

If you are an independent thinker that finds traditional corporate environments under-stimulating, then we’re right for you. If you need a highly structured hierarchy and approval chain, eCompendium probably isn’t the right fit.

Compensation and equity

eCompendium is run by an open minded, hard working team. We believe the personally defined incentives are the strongest and working together to achieve mutually beneficial arrangements are the foundation of a strong company. This arrangement will be commission driven to start with an option for revenue sharing depending on performance and long term potential.

Modern Working

Remote work is encouraged, in balance with a healthy schedule of meeting face to face to develop relationships and collaborate on big items.

Case Study Required

Please come prepared with a case study that proves you have experience in reaching and exceeding monthly activity goals.

eCompendium is a leader in hospitality technology that provides digital compendiums to our customers.