Customer Service for Calls (> 4 yr xp)

COMPENSATION
• Health insurance that covers you globally so you can live wherever you like safely.
• Bonuses for great work, or "thinking out of the box", or going the extra mile.
• The compensation is a combination of hourly rate + bonuses + corporate ownership. We benchmark the compensation to be moderately above a candidate's local pay rates, based on a Google search of “salary" for this job in the applicant's local country.
• We are always on the lookout for brilliant, self-driven people whom colleagues enjoy working with. If hired, you'll have the right to refer friends to the company as we seek to fill positions.

ABOUT US: We are a fast growing American company with remote staff around the world. We are dedicated to ensuring our teams are filled with A Players. Here you'll be surrounded by great people who lift each other to new levels of achievement. Monthly personal development sessions, growing skill sets, and a whole lot of encouragement and creative thinking are all components of working here. The atmosphere is intensely productive and growth-oriented. We are purpose-driven, socially conscious, and passionate about improving the communities we serve.

JOB DESCRIPTION: The work will be diverse and interesting. It will include talking on the phone with customers, company partners, and job applicants, writing emails with persuasive effective English. When there is trust and dependability and evolving abilities, staff can become integral to an organization. That's what we're hoping for here. We are also hiring both full time and part time staff in other positions: 1) blog writing and backlink building with use of SEMRush.com, 2) a recruitment assistant, 3) Ad writer. If you are skilled in those fields and customer service, you can wear multiple hats so that your work has fun variety.

Work Experience required
• ≥ 4 years experience as a customer service agent who answered phone calls from customers.

Skills required
• Fluent English in oral conversation and writing.

Logistics required
• Work at least 35-40 hours per week
• To enable collaboration, 4 hours of your office hours should occur during your choice from 9am-10pm ET.

Other requirements
• Bachelors or masters degree with a grade point average of at least B+. In a later phase of interviews, we’ll ask for your official list of university courses and grades, which you can obtain from your university.
• We require someone who can work with us for at least 1 year. This is for a long-term, employee role.
• Consistently reliable internet connection.
• Loves being productive.

Note: We are hiring both managers and non-managers in the department.