Media Operations Analyst

We are looking for an Analyst to support our Media Owners operations. This is a very critical role that works as a link between our customers, our business, platform and engineering teams. Effectively the Operations analyst is a single point of interface with Media Owner tech teams. An Operations Analyst accomplishes business objectives by identifying and solving Media Owner information and processing problems. The person will be responsible for Product demos, developing Media owner business requirements, workflows, testing, operational fixes, and support and maintenance.

The role involves dealing with Edge devices like IOT and Media players deployed at various locations, cloud based sales automation, content management, and Operations dashboards, reports and interacting with a global team.
Operations Analyst Responsibilities: Demo, install, monitor troubleshoot, and uninstall IOT devices at varied locations.

Maintain inventory of IOT devices. Provide inputs to supply chain where required.
Generate Daily/weekly/Monthly reports for IOT devices.
Provide local support and maintenance of IoT devices in India.
Monitoring device failures, troubleshooting including internet connectivity, power supply, device maintenance and software upgrades.
Demo, install, monitor and troubleshoot cloud based Sales automation, inventory management and content management systems for media owner
Training customer teams in using IOT, sales management, inventory management, and Content management systems.
Interacting with business, product engineering and support teams.
Operations Analyst Requirements: * A Bachelors degree in Engineering.( Electrical, Mechanical, Electronics, computers)

2-5 years of experience as an Operations Analyst or in a similar position.
Of which, at least half the duration is with Out of Home media owners, preferably on CMS and Media player.
Excellent understanding of Out of Home advertising business.
Experience using IoT and display devices.
Should understand telematics, M2M, Internet of Things.
Excellent communication skills, both verbal and written in Tagalog and English.
Ability to conduct convincing demos, and training.
Proficiency in using GSuite and microsoft office tools.
Basic understanding of Scripting in Python/shell preferred.
Operations Analyst skills
Problem Solving, Quality Focus, General Consulting Skills, Project Management, Process Improvement, Client Relationships, Reporting Skills, Networking Knowledge, Networking Standards, Technical Zeal, Job Knowledge