Senior Product Manager

Your turn to start the conversation.

Write the future at Rasa.

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion. To find the connection between our differences. It keeps us close together across borders and backgrounds.

Rasa means tight-knit. We get to the point and have the courage to ask why. Because through relentless experimentation, verve and vision, we’re transforming how people interact with organizations through AI.

That’s Rasa. That’s our message.

Join us and add yours.

SUMMARY

We’re looking for a Senior Product Manager to join our Product team. You will lead a squad in the Developer Tribe responsible for the Core AI Engine that powers all Rasa products. You will collaborate with designers, engineers, and data scientists to evolve our product offering and address our enterprise customers’ needs. You will be reporting to the Group Product Manager leading the Developer Tribe.

Full-time - Remote - UK, Germany, or Serbia (Preferred location: Berlin, Germany)

ABOUT THIS ROLE

We are looking for a seasoned Product Manager that will help us bring our framework to the age of Generative AI, enabling enterprise teams to take advantage of Rasa’s platform to transform how they interact with their customers. As a Senior Product Manager, you'll make an impact on your team by:

• Deeply understanding the teams who use Rasa to build Conversational AI-based voice and chat digital assistants. You’ll interview them, work with them, and be a vocal advocate for their interests.
• Crafting the product strategy and roadmap for the Rasa Pro framework to evolve the value proposition to drive adoption and monetization.
• Writing clear problem statements, user stories and specifications to help guide your product development team come up with solutions to our users’ problems.
• Leading a squad, providing clarity and empowering the team to be agile and consistently deliver value to customers.
• Collaborating with other product leads, designers, machine learning engineers and the GTM team to provide solutions to our customer needs.
• Establishing KPI metrics and leveraging qualitative and quantitative measures to evaluate features and test hypotheses.
• Coordinating with Product Marketing on new product launches to educate the sales team, market and our users on the product changes through clear and concise documentation, demo videos, presentations, etc.

ABOUT YOU

• You have experience working in deeply technical domains (e.g. ML, NLP, Voice, Security, Data Engineering).
• You know your way around the Conversational AI industry.
• You have a good understanding of how ML models are built and evaluated. You are aware of training, testing and validation workflows.
• You are excited to be part of the LLM wave and like to keep up with the latest industry and community advancements.
• You are excited about empowering teams to build and maintain Conversational AI solutions (to many of our users, this is a new and potentially daunting challenge).
• You are an empathetic person with a high degree of emotional intelligence, who can communicate goals, constraints, and decisions across teams as diverse as engineering, customer success, product, marketing, developer relations, and business development.
• You are process-oriented and happy to be the standard-bearer for making product management systematic and transparent.
• You care about details and enjoy collecting large amounts of product feedback, and then taming that complexity to turn it into an action plan.
• You have experience building and delivering products for technical enterprise users.
• You will be working from the UK, Germany, or Serbia.

Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you!

WHAT YOU CAN EXPECT FROM US

• Flexible hours and a dedicated remote budget
• A stipend for personal development fund & 6 paid education days to help you grow within your role
• 26 days of PTO + paid sick leave + paid public holidays
• A Macbook, and other tech to help you to do your job
• We have regular remote team events, as well as an annual company-wide offsite
• Vitality Health (UK only) // Private Health optional (Serbia Only)

ABOUT US

Rasa is the leading conversational AI platform, enabling enterprises to build next-level customer experiences. Rasa's conversational AI platform allows companies to build better customer experiences by lowering costs through automation, improving customer satisfaction, and providing a scalable way to gather customer intelligence. Rasa runs in production everywhere from startups to Fortune 500s, and provides the data privacy, security, and scalability needed by enterprises of every size. Rasa is privately held, with funding from Accel, Andreessen Horowitz, and Basis Set Ventures. www.rasa.com

Rasa is an equal-opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age.