Community Manager

We are looking for an experienced Community Manager to engage with our community members on Circle (https://circle.so/). If you are a self-driven and ambitious tech-savvy professional, we would love to meet you! We are expecting you to be experienced in social media, online PR and content marketing.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

This is a part-time and remote position. The ideal candidate should be responsible, goal-oriented, able to work and solve problems independently, and communicate with the rest of the team seamlessly.

Duties and Responsibilities

• Set, plan and implement communication campaigns and strategies for our Circle community
• Provide content strategy and create engaging content (including text, image and video content for all social media accounts, newsletter and available channels)
• Respond to community members in a timely manner
• Monitor, track and report on feedback and reviews from members
• Organize and manage online events for our community members
• Build relationships with our users
• Monitor campaigns and analyze members' behaviors and feedback using key performance indicators (KPIs)
• Proactively provide community feedback to the management and stakeholders regularly

Requirements

• Goal-oriented when it comes to hitting the engagement target
• Attention to detail, critical-thinker and problem-solver
• Proven work experience as a community manager
• Experience planning and leading community initiatives
• Experience in Circle community management
• Ability to identify and track relevant community KPIs
• Excellent communication skills
• Ability to develop creative, engaging and original content (including but not limited to text, image and video)
• Hands on experience with content management