ServiceNow Integration Specialist

Edison & Black is seeking to place a ServiceNow Integration Specialist to join a fast-growing technology company. Technical and Business Analyst expertise are key. ServiceNow certification required. This role will have a deep understanding ServiceNow and a demonstrated track record specific to integration.

Core Skills & Competencies:

• Understanding of IT processes such as, applications development, testing, deployment, operations, documentation, standards, and best practices.
• Understanding of ITSM & CMDB processes
• In-Depth ability to solve problems and rapidly grasp technology concepts
• Knowledge of applicable business information systems, business system analysis techniques and testing methodologies.

Additional duties:

• Identify and document business processes and data flows
• Conduct detailed analysis between the business requirements
• Document detailed business requirements related to the business processes and tracking requirements traceability
• Document the gap analysis, and assist with development of project artifacts including test plans.
• Developing test scenarios and test cases and execution of user acceptance testing
• Utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
• Utilize ITSM tools and software such as JIRA, HP ALM, and Service Now