Systems Engineer

Integrated Media Technologies is looking for Senior System Engineer to tackle our most critical Data System solution projects for Media and Entertainment.

**Responsibilities and Duties**


• Delivery of projects to clients on time and within scope of the project

• Complete required external and internal trainings for both personal and corporate growth

• Ensure that a high level of technical competency is maintained within the company for all products, solutions and services delivered

• Be responsive to IMT support organization to ensure SLA’s are met
• Troubleshoot incoming customer problems through email, phone, remote or onsite

• Work with existing support team to provide resolution to customer issues

• Research and respond to customer requests and provide detailed explanations to address questions and concerns

• Create technical documentation as necessary: knowledge base data technical diagrams, project documentation and system processes

• Write technical documents such as: Statement of Work, client training manuals, and project documentation

• Build and maintain strong relationships with the technical management of clients, partners and product manufacturers

• Ability to conceptualize and effectively communicate to clients/prospects, IMT systems and services solutions to a diverse audience

**Experience**

• BS in Computer Science or other relevant field (or comparable work experience)

• 5+ years experience configuring and/or administering Enterprise Storage Appliances (EMC Isilon/VxRail/Untyi experience is a plus)

• Strong understanding of core concepts for critical data systems and Enterprise storage architecture

• Background in Media, Entertainment, and/or Post production is a plus