Senior Deal Desk Analyst

About the opportunity

The Senior Deal Desk Analyst plays a crucial role in managing complex deal reviews and providing support for revenue growth.. You will be part of the larger team working collaboratively across Field Sales, Commercial Legal, Order Management / Billing, Credit/Collections, Accounts Receivable, Technical Revenue Accounting, Finance and other internal teams to enable growth. You will manage large / complex deal reviews and be a trusted advisor to Account Executives, Account Managers, and various senior field sales management. We are a highly collaborative team who has a track record of providing outstanding support to the field sales team and other internal teams across the organization to support our company’s growth and scaling efforts.

What to expect?

• Drive and influence comprehensive deal reviews for large, complex deals
• Actively participate in the sales strategy to support revenue objectives
• Partner with sales and finance management, legal, order operations, and revenue on recommendations and options for deal structure and deal closure
• Advise customer contract negotiations; including pricing/discount structure, discount recapture / price uplift, renewal terms, and all commercial contract clauses
• Maintain current knowledge of product offerings, pricing promotions, and market/competitive intelligence
• Provide sales guidance on elements of a “good deal” using competitive insights and historical pricing in similar deals
• Develop and/or contribute to process improvement and control governance
• Actively participate and deliver projects, sales training and related initiatives from management as requested
• Provide regular process improvement/best practice input to finance leadership
• Own internal activities on key deals (structuring, problem-solving and support/approvals)

What you need to be successful?

• 4+ years in a deal desk, finance, business analysis, sales ops, and/or direct sales role reviewing and analyzing complex deals
• 2+ years of experience working within an Enterprise, SaaS, or technology company.
• Excellent communication (verbal and written), strong interpersonal skills and should be comfortable working across geographies
• Demonstrate effective communication and negotiation skills in deal analysis and structuring.
• Experience in assessing multiple business and financial factors to make complex judgment calls
• Ability to work cross-functionally across various business units, adapt quickly and prioritize requests
• Proficiency in process documentation, presentation skills, and training development
• Proficiency in CRM systems, with a preference for experience in Salesforce, CPQ, and Excel.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive health/dental/vision care package covering 100% of monthly premiums for employees
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
• 16 weeks of paid parental leave to care for and focus on your growing family
• Use your personal education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• Use your physical fitness budget to get away from your desk and support your physical wellness
• A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
• New hire office equipment stipend. Get the gear you need to work at your best.

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $113,000 - $114,000

[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]