Customer Support (full-remote contractor, Argentina or full-remote)
(2+ years exp)$4320k – $5760k • No equity
Published: 1 month ago
Firstcard
FinTech for College Students
Job Type
ContractVisa Sponsorship
Not AvailableRemote Work Policy
Remote onlyHires remotely
Everywhere
Relocation
AllowedSkills
Customer Service
Customer Experience
Customer Success
Hiring contact
Kenji NiwaThe Role
We are building FinTech for college students. We are offering credit builder card that helps college students save money and build credit.
We are looking for a customer support manager who is supportive and has hospitality to help our customers.
Firstcard has raised $7.8M from VCs and Angels so far.
Skills and experiences:
- Strong customer support experience over 2 years at financial industry or hospitality industry.
Responsibilities:
This is second hire for customer support team so you are responsible to improve our customer support manual and our communications.
Salary range
$3- $4 (USD)/hour
Expected location
This is fully-remote position but we expect to hire someone at Argentina to offer 24/7 services to our users in the U.S..
More about Firstcard
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