Global Sales Onboarding Program Manager

Who we are

At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

What we do

The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role overview

As a core member of the Sales Enablement team, the Global Sales Onboarding Program Manager will be responsible for owning the Sales & Service onboarding program, delivering live sessions that are valuable for all global geos, maintaining alignment with managers, and ensuring the program's effectiveness.

What you'll do

• Work closely with Global Sales & Service leaders across the organization to align the capabilities gained in onboarding with what’s expected in their role long-term.
  
• Use in-program evaluation of new hires to inform Managers’ coaching and hiring practices.
  
• Deliver engaging, innovative, and results-oriented instructor-led training sessions and eLearnings.
  
• Partner with internal and external subject matter experts as needed to enhance programming and outcomes.
  
• Evaluate the employee experience and effectiveness of the program on a recurring cadence to ensure that it meets the needs of our business, gaining leadership buy-in along the way.
  
• Manage the reporting of training metrics and outcomes to ensure effective program evaluation.
  
• Schedule sessions and provide post-training support such as surveys, course assignments, cheat sheets and other materials to further new hires’ learning.

What you'll bring

• 5+ years of professional work experience in Learning & Development, Sales Training, and/or Enablement.
  
• Experienced in developing strategic plans and executing engaging Onboarding curricula for high performing Sales/Service teams.
  
• Exceptional facilitator with experience developing employees’ core skill to fuel their long-term success.
  
• Capable of setting the tone and expectations for new hires joining a high performing, fast-paced, results-driven environment.
  
• Self-motivated and accountable individual who takes initiative in an ever-changing environment.
  
• Demonstrated ability to execute multiple tasks with precision and efficiency, maintaining a high level of detail and ongoing communication.
  
• Passionate about providing a positive new hire experience at every stage of the onboarding process.

Working at CarGurus

We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

We welcome all

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid