Staff Product Manager, Clinical Documentation Improvement

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

Candidates located in Pittsburgh, San Francisco or New York preferred

The Role

As the Product Manager for our Clinical Documentation Improvement product, you will be at the forefront of developing AI-powered tools that enhance the accuracy and efficiency of medical coding processes. Your work will directly contribute to improving the cognitive burden associated with clinical documentation. You will collaborate with engineers, designers, data scientists, and healthcare professionals to build, launch, and optimize products that bridge the gap between clinical conversations and actionable data.

What You’ll Do

• Drive the product development process from conception to launch, including writing product specifications, defining workflows, prototyping concepts, and conducting user testing, all on the path to releasing industry-leading AI coding solutions.

• Partner cross-functionally with machine learning, design, engineering, sales, and marketing to understand market and user needs, define product requirements, and prioritize product roadmap based on customer impact and company strategy.

• Own the translation of user feedback into actionable product requirements that improve clinical documentation, charge capture, and revenue cycle management.

• Monitor key metrics and develop data-driven recommendations to optimize product features and UX to drive user engagement, loyalty, and ROI.

• Evangelize product capabilities to prospective customers by creating sales collateral, conducting product demos, and more.

What You’ll Bring

• 5+ years of experience in product management, with a focus on healthcare technology or AI-driven products

• Proven track record of leading successful product initiatives from conception through launch. Ability to break down complex problems into steps that drive product development

• Strong understanding of the healthcare industry, specifically clinical workflows, billing processes, and regulatory requirements

• Experience working with cross-functional teams in a fast-paced, startup environment

• Bachelor's degree in a related field (Business, Healthcare Administration, Computer Science, etc.); MBA or other advanced degrees are a plus

Why Work at Abridge?

• Be a part of a trailblazing, mission driven organization that uses audio as the wedge to improve the healthcare delivery experience

• Unlimited PTO, plus 12 national holidays

• Comprehensive and generous benefits package:

• 16 weeks paid parental leave, for all employees

• Flexible working hours — we care more about what you accomplish than what specific hours you’re working

• Remote work environment

• Equity for all new employees

• Generous equipment budget for your home office setup ($1600)

• Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup.

• Plus much more!

Life at Abridge

At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator's mandate.

Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.

Diversity & Inclusion

Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).

Staying Safe - Protect Yourself From Recruitment Fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.