Account Manager (Spanish Speaking)

About the Role

We are seeking a hands-on Account Manager who will support us in scaling our user base via sales and retention. This is a unique opportunity where you can combine your drive for sales with an interest in building long-lasting relationships. The role is a hybrid with 65% focused on upselling your book of business and 35% on retention

Retain and upsell a book of Choco restaurant users who are customers of Choco Premium Suppliers.

Identify premium opportunities across your book of business and refer your customers to the proper sales channels.

Autonomously manage a portfolio of restaurant accounts and drive adoption of Choco to prevent churn and maximize usage of the app at each location.

Analyze trends in user behavior to prioritize actions and make data-based decisions to find the best way to achieve your personal and team KPIs.

Act as the voice of our users internally, while working cross-functionally with Sales, Operations, Vendor Management, and Product to be able to provide strategic input.

About You

- Fluent/business proficiency in Spanish as many of our customers feel more comfortable in their primary language

1 - 3 years experience working in Sales and/or a sales-focused Account Management role.

Experience working in SaaS sales and/or B2B environments.

Driven by speaking to multiple audiences, taking an outbound approach.

Experience within a high-volume environment - this role is very hands-on, but equally rewarding.

You are motivated by being in a fast-paced / high-performing environment.

You have a genuine interest in the problem we are solving - you are adaptable and can put yourself in the shoes of a super famous Chef or a Kebab shop owner as well as a charming little Italian restaurant.

Strong organizational skills with a solution-oriented, entrepreneurial mindset.

You take ownership and can drive great results.

Compensation Range

• The total compensation (base plus bonus) range for this position is $75,000 - $85,000. The actual compensation offered depends on the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and geographic location in which the applicant lives and/or from which they will be performing the job.