Computer Hardware Repair Technicians

Position Summary:
We are looking for Computer Hardware Repair Technicians to work in our Markham facility to assist us in our effort to bring laptops and other devices to the hands of students across North America. ShipCurve Technicians are responsible for diagnosing, troubleshooting, identifying parts needed, and repairing hardware issues on customers’ laptops, Chromebooks, and desktops. Bluum Technicians also analyze and re-certifying computers, ensuring personal data is cleared and all functions operate as intended by the manufacturer.

Responsibilities
Perform computer diagnostics, test and repair including component replacement.
Inspect computers, follow test plans and analyze all functions to provide a cosmetic and functional assessment.
Prepare and configure computers according to customer requirements and work instructions provided.
Maintain high quality performance levels.
Replace internal computer components, including storage, memory, GPU, etc.
Data entry via PC and RF handheld devices.
Re-image computers with custom and default images.
Perform tasks in a high-speed, high-volume environment.
Meet or exceed daily production goals.

Education & Skill Requirements
Proven experience working with computer hardware (e.g., repair and configuration).
Excellent attention to detail, accuracy and organizational skills.
Ability to tear down and rebuild laptops and desktops quickly and neatly.
Ability to accurately add/remove components within a PC/Laptop/Server.
Ability to effectively communicate with teammates and supervisors.
High school diploma or equivalent preferred.
Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.
Flexibility to work overtime and Saturday as needed.
A+ certification is mandatory.
3+ years computer/laptop repair