Social Media Marketing and Manager

Key job responsibilities

• Manage and build out the social media calendar, and scheduling to channels for execution.
• Help develop and maintain social media guidelines across owned and earned channels, including but not limited to Instagram and Facebook;
• Creating consistent and cohesive messaging across platforms.
• Work with the content team to build creative, engaging content that reflects the Sangrr brand and resonates with our customers
• Create opportunities to communicate with audiences in a compelling, engaging and helpful way that is mapped to audience building KPIs.
• Dive deep into social media performance metrics and deliver data-driven recommendations for new content and creative strategies.
• Work cross-functionally with stakeholders (Sales & Marketing team, Tech team, Design team etc.) to identify appropriate social moments to engage with and highlight on platforms.
• Escalate top comments and potential customer issues to social media and social care teams, as appropriate.
• Identify opportunities to engage with influencers, major brands and influential accounts and think holistically to identify all potential outcomes.
• Manage performance reporting and drive improvements and innovation from data.
• Work collaboratively with SEO and content teams on agile campaigns to engage users and drive traffic to sangrr.com.