Account Manager

The Account Manager (AM) manages client relationships, is the main point of contact for clients, and collaborates with Campaign Managers (CM) to achieve campaign goals. AMs receive a roster of clients that they are responsible for and act as the main liaison between the company and the clients.

A successful AM will be strategic, professional and knowledgeable about digital marketing. AMs work closely with the Director of Client Services to ensure client satisfaction.

Responsibilities and Duties:

• Maintain strong and productive client relationships
• Send client email updates
• Respond to client emails
• Have phone calls with clients as needed
• Be available during normal business hours
• Assign tasks to CMs based on client needs
• Monitor campaign ad spend to ensure proper budget pacing
• Prepare agendas for client meetings/calls
• Keep up with digital marketing news and trends

Qualifications:

• 3-5+ years of digital marketing experience
• Agency experience preferred
• Knowledge of PPC, Social Advertising, Ecommerce
• Strong communication skills
• Strong writing skills
• Comfortable leading meetings and calls
• Professional
• Detail-oriented
• Organized
• Works well in teams
• Reliable
• Self-motivated / thrives in remote work setting

Employment Details:

• This is a full-time, salaried position
• Base salary range $50k-$60k based on experience (plus profit share)
• Generous quarterly profit share
• Work remotely (with flexibility to come into the office if you would like, but no expectation to do so)
• Standard U.S. holidays off
• Unlimited vacation time
• Health Insurance
• Retirement benefits with 3% company matching
• Expense reimbursement policy covering portion of work-relevant personal expenses including home internet