Senior MySQL DBA

Punchh is the leader in AI-powered loyalty, offer management, and customer engagement solutions for brick-and-mortar and online restaurants, convenience stores, and other retailers. Punchh brings the power of digital engagement to physical stores by delivering omnichannel experiences and personalization across the entire customer journey to drive same-store sales and customer lifetime value. Using pre-built integrations to 200+ third-party systems such as POS, Wi-Fi, kiosk, and payment providers, the Punchh platform delivers actionable, SKU-level data in real-time. Serving 200+ brands that span 100K+ stores in 20 different countries, Punchh customers include 5 of the top 100 North American convenience stores like Casey’s and Racetrac and 37 of the top 100 restaurant brands, including Papa John's, Denny’s, Focus Brands, and Yum! Brands (KFC, Pizza Hut, and Taco Bell). Punchh is headquartered in Silicon Valley with offices in Texas, Canada, and India. Punchh was built over eleven years by a seasoned leadership team with extensive experience in digital, marketing, CRM, and AI technologies, as well as deep knowledge of the restaurant and retail industries. In April of 2021, Punchh agreed to be acquired by PAR Technology Corporation (NYSE: PAR), a leading global provider of restaurant software. While Punchh continues to operate as an independent business unit, the acquisition creates a unified commerce cloud platform for enterprise restaurants and positions PAR and its subsidiaries to lead the industry with integrated point-of-sale, back office, payment, and guest engagement solutions

PAR invented the FIRST point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. PAR’s solutions are used to serve tens of millions of guests every day in over 120 countries. Our mission is to build the number one restaurant technology company in the world and we’re off to great start. We believe our customers want technology that is open and fast that enables their ability to innovate. We’re looking for people who are hungry to go beyond the idea of ‘just a job’. PAR’s not for everyone though: We work hard, and we really reward success. We push ourselves and each other to be better every day. We’re ferocious in battle but gentle in spirit. We’re hands-on people. We keep our room clean and make our bed because details matter. We believe it is better to be fast than big, and that being both is best. We believe diversity creates strong systems and communities. We experiment. Sometimes we break things, but we learn quickly. We’re honest and our intentions are good. And we always offer the last slice of dessert to our guests. We’ve got each other’s and our customers’ backs no matter what

Title

MySQL DBA for AWS RDS

Location

Austin, TX

Reporting to

Lead DBA

About this role

We are seeking a talented AWS RDS MySQL DBA to join our team. You will have extensive experience in a mission-critical environment as a database administrator over a successful career. You will primarily work on supporting our Databases, AWS RDS (MySQL), and MongoDB/Cassandra.

What You’ll Do

Provide leadership in database scaling & monitoring. Maintain runbooks for our 24x7 SRE team.
Assist in troubleshooting and resolution of database issues. Perform database upgrades and patches.
Define and develop data pipelines between platforms in a mission-critical environment using DMS, Fivetran, Kafka, etc.
Work with our developers to optimize and tune their SQL queries.
Assist in application development, debugging, and optimization with respect to data concerns.
Provide input in the design and implementation of backup, recovery, and DR strategy
Review application and database design for compliance.

What You’ll Need

4+ years of experience in AWS database services like RDS (Mysql), MongoDB/Cassandra.
3+ years of experience in database design and DevOps on AWS.
Must demonstrate a clear understand of logical and physical database design and standards.
Ability to script in a high-level language like Python, Ruby, etc for Automation.
Experience in columnar data warehouse solutions like Redshift or Snowflake.
Must have extensive hands-on experience with MySQL in a large scale 24x7 production environment with millions of records in a cloud environment.
Bachelor of Science in Computer Science, Mathematics, or Engineering; or equivalent work experience

Benefits

Unlimited PTO
Company sponsored health insurance
401(k) with Company Match
Healthcare coverage, FSA, HSA
Life and AD&D insurance
Competitive salaries and bonus
Professional development
EAP
Maternity and Paternity (Bonding) Leave
Free lunch every single day at work, social events, plus a well stocked refrigerator
Punchh is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. If you’d like more information about your EEO rights as an applicant, please click here.

We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws.