QA Manager - MUST RESIDE IN THE UNITED STATES - Remote

QA Manager - US Only - Remote

Compensation: $130,000 to $150,000 Annually

Our client is looking for a QA manager, who will own the Release Management lifecycle, which includes scheduling, coordinating and managing releases across multiple products and services using and extending our delivery platforms. This role will also have overall responsibility for the testing success, specifically the maturity of product and service quality testing, test and release advocacy, and test planning.

Position Responsibilities:

• Engage with developers, project and product management, and (if required) our customers to ensure correct products and services are produced in a timely fashion
• Evaluate the quality of program and project outputs against agreed service acceptance criteria
• Define and own Test and Release strategy and processes and release acceptance criteria
• Continually work towards making improvements in the Test and Release processes
• Assess and analyze release components
• Carry out the builds and tests and ensuring, where possible, information exchange with configuration management
• Manage risks and resolve issues that affect release scope, schedule and quality
• Define testing¥ benchmark standard (automated unit/integration, manual, SIT, UAT) and manage exceptions on a project by project basis
• Measure and monitor progress of Test and Release activities to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
• Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates
• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
• Produce Release and Test Reporting
• Maintain release schedules for all services and ensure alignment across key partners and vendors
• Lead Go-Live activities including the execution of the deployment plans and checklists
• Leverage scripts and automation tools used to build, integrate, test and deploy software releases to various platforms
• Participate in customer meetings to discuss release scope and/or roadblocks
• Maintain a release repository and manages key information such as build and release procedures, dependencies, and notification lists

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience, Skills and Knowledge:

• Strong Agile capabilities - mentoring level preferred
• Test Automation - deployment, configuration, adoption
• Process and functional leadership experience
• General business, IT and Cyber Security compliance awareness
• Contributing to the improvement of service processes and customer satisfaction
• Meeting or exceeding targets and fulfilling agreements even when adverse circumstances prevail
• Leveraging strong methods, techniques and tools for planning, organizing, resourcing, directing, coordinating and monitoring ongoing operational activities
• Facilitating collaboration between stakeholders and managing opposing requirements and views to a successful outcome
• Exerting good judgement in your use, prioritization and allocation of organizational resources.
• Coping with the unexpected, making sound decisions quickly in a crisis situation, dealing with any issues be they familiar or unfamiliar and motivating others in times of continual change.
• Bachelor’s degree or equivalent professional experience
• Ability to pass a pre-employment background and drug screen in accordance with applicable laws

Preferred Experience, Skills and Knowledge

• Cyber Security Operations, Frameworks and Tools
• Experience with (or knowledge of) 1 or more of the following: bitbucket, codacy, synk, cypress, bitrise, mockaroo, tonic.ai, sentry, aws cdk, webpack, yarn, pip
• Building content, products, applications, and/or services for internal and/or customer consumption and use
• Advanced knowledge in development languages of choice (python, typescript, ansible, terraform)
• Advanced knowledge in testing methodologies, tools, and development patterns of choice, with unique implementations
• Advanced knowledge in version control, specifically git, with advanced integration and extension
• Organized Change Management against staged environments with product and service outcome *