General Manager

*Who you are: *
The ideal candidate is inspired to bring our unique approach to cleaning to the world, grow our company, and help us redefine the cleaning industry.

• You love working in tight-knit teams, have experience managing people, and are excited to help people learn and grow under your watchful guidance.
• Being the great multi-tasker and incredibly organized person that you are, you'll be able to execute multiple strategies, while managing a team., to ensure quality standards are consistently met. You're naturally detail-oriented and work best when given a challenge. You are not shy of technology, having experience with apps that improve communication, scheduling, and project management systems i.e. Asana, Slack, Jobber, Responsibid
• You thrive working on a lean team with a lot of autonomy, and you're willing to do what it takes to get the job done well. You're entrepreneurial, resourceful, hardworking, and committed to making a difference at this company and in this world.
• You care deeply about people and our planet and are passionate about working for a company that shares these values. You're excited about the opportunity to start, own, and build the operations at a company that is ethical, full of heart, and is redefining an industry.
• Responsibilities include the day-to-day gritty work while developing operational systems and a framework to enhance our business efficiencies while executing our growth strategy. Previous experience is considered an asset.

Responsibilities
Attract talent and set training standards and hiring procedures
Manage hiring and training cycle for new staff as the company grows.
Analyze and improve organizational processes, quality, productivity, and efficiency amongst the team
Provide inspired leadership for the organization
Promote a company culture that encourages top performance and high morale
Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations
Identify and address problems and opportunities for the company
Scheduling and client communications
Develop, supervise, and support the existing team.
Work closely with your fellow leadership team to address complaints, identify areas for improvement, and implement new processes.
Stock, inspect, and maintain supply locker and cleaning equipment; order supplies according to a budget.
Adhere to established cleaning standards and procedures for workers and ensure adherence to these standards and procedures
Conduct comprehensive inspections to check the completion of work assignments.
Maintain employee records and submit reports concerning personnel, equipment, supplies, expense, and general cleaning activities.
Advise or take necessary action to correct any mechanical, structural, or electrical condition in need of repair or replacement.
Lead major cleaning jobs and seek to appoint leadership duties to cleaners as you see fit.

Qualifications:

• 2 years of experience in executing a successful operations strategy
• MS Office experience, with Advanced Excel skills
• Bachelor's degree in business (or a related field) and have prior experience in a management or leadership position
• Strong analytical, problem-solving, and decision-making skills
• Curious by nature, resourceful, and dedicated to continued learning.
• Ability to prioritize tasks to work efficiently and effectively in a fast-paced environment
• Attention to detail - do not overlook this requirement
• Proactive mindset
• Experience working in a team environment
• Sense of ownership and pride in your performance and its impact on the company's success
• Critical thinker and problem-solving skills
• Great interpersonal and communication skills
• Focused on performance and KPIs in the context of overall business goals
• Ability to adapt within different technologies that improve communication, productivity
• A deep understanding of financial management is an asset
• Exhibits the ability to hold others accountable in a supportive and challenging way.
• Understands the principles behind providing excellent customer service.
• Excellent decision-making and judgment skills are a must.

Why Join Us:
Competitive salary
Paid holidays, health and wellness benefits (company sponsored)
Opportunity to impact an in-demand industry
Part-time remote work is an option

If you're excited about joining a purpose-driven company where your voice is heard and you can play a direct role in growing its vision, then please send your resume and cover letter, describing a challenge you've faced.