Customer Insights Manager

Manager
San Francisco, California, United States ,New York, New York, United States ,Boston, Massachusetts, United States

About ZoomRx
ZoomRx is a rapidly-growing company founded upon the belief that there is important work to be done at the intersection of data, healthcare, and technology. Through transformative technology and deep consultative partnerships, we help the people behind the world’s most important therapies make better decisions. We work with our clients to focus on the stuff that matters—asking the right questions, delivering thoughtful analysis, and revealing the truth within complex markets. We are vertically integrated with our own business consulting team, cutting edge technology platform and robust community of health care professionals who contribute to our research.

What does your day look like as a Manager at ZoomRx?
• You will be responsible for long-term client relationship management, working with drug commercialization teams at top pharma and biotech companies to understand and manage their complex business needs

• You will lead strategic teams in designing and executing custom market research and data analytic studies, ultimately providing client senior management teams with high-value strategic insights

• You will play a leadership role for the ZoomRx business analysis team, contributing to individual team member growth and overall team success

• In addition to managing relationships with existing clients, you will also engage clients in business development discussions, expanding existing relationships and creating new ones

What makes your role at ZoomRx unique?
• You will build and grow long-term relationships with biopharmaceutical clients, providing them with the thought-partnership needed to clear the way for the industry’s most innovative therapies

• You will have wide-reaching creative control and the power to make impactful decisions, both internally at ZoomRx and with our clients

• You will contribute your experience, passion, and innovation to constantly further the impact of ZoomRx

• You will serve as a coach and mentor to junior members of the team, empowering high-performance, intelligent, and impactful teams

What makes ZoomRx unique?
We support our clients through their entire business lifecycle; we provide market intelligence that helps them launch new therapies, optimize promotional efforts, defend against competitive pressure, shape marketing strategies, make acquisition decisions, and much more. We are vertically integrated with our own business consulting team, cutting edge technology platform and robust community of health care professionals who contribute to our research. This enables us to provide our clients with highly tailored, fast, effective solutions that other consultancies cannot.

What do successful Manager candidates usually look like?
• 4+ years of experience leading and executing analytically-driven strategic consulting projects in the biopharmaceutical industry
• extensive client management experience in the areas of business analysis, strategic consulting, market research, or similar analytically-grounded disciplines
• deep expertise in the biopharmaceutical industry
• excellent presentation skills and expertise in constructing analytically-robust, data-driven strategic stories
• demonstrated ability to manage people and lead teams
• experience generating new business opportunities
• a degree in life-sciences and/or a quantitative field