Account Executive/Technical Sales

Hi there! We’re looking for an empathetic individual with an engineering background and an interest in 3D Printing to join our sales team. You’ll be at the forefront of Mosaic’s effort to drive the adoption of our industrial 3D printing technology, and help customers all around the globe adopt scaled 3D printing for the first time. This is a hybrid role for individuals within the Greater Toronto Area.

Base $75-100K and on target earnings being in the $150K-$200K/year range.

--- The Company & Product ---
Mosaic is a venture-backed 3D printing technology company. Our goal is to bring 3D printing to the factory floor by reducing the Total Cost per Print hour, and introducing the first scalable solution for polymer based 3D printing.

We entered the industry six years ago with a goal to become the go-to solution for multi-material 3D printing. Today, we’re the most widely adopted multi-material 3D printing technology. Our team recently introduced Array and Element, allowing us to bring 3D printing to the factory floor.

Watch our recent Virtual Product Launch here: https://www.youtube.com/watch?v=6iWrXbD0f9w

--- The Role ---
You’ll be part of the team introducing Mosaic’s new Industrial product line to the market, and working to help evolve 3D printing from a prototyping technology to a production technology. You will be working with customers at the forefront of the adoption of 3D printing, helping them understand our technology and how it can help them achieve their business goals.

You will have a wide range of responsibilities, focusing on different aspects of the sales process to convert sales leads into customers.

In this role, you will:

• Gain a deep understanding of 3D printing technology, the trends of additive manufacturing, and how additive manufacturing is utilized in different market verticals
• Develop relationships with customers to understand their needs, objectives and goals, applying your insight to help them find the best solution to their issue
• When required, work to qualify leads from our marketing funnel, as well as engage in outbound sales activities
• Complete product demonstrations, walkthroughs and work with customers on their specific applications
• Please include "Hi, I read the post!" at the top of your note if you're applying
• Run webinars on specific topics to assist with the prospect and lead generation process
• Coordinate product launches with the Mosaic team, giving input on your learnings and insights from customer conversations, trends that you’re beginning to see in the industry
• Identify areas where we can improve our sales process, products, and interactions with our customers
• Post Covid, you may be asked to travel for 15-20 days per year

--- Top candidates for this role probably… ---

• Have 5+ years of sales experience
• Live in the GTA and are comfortable coming into the office 1-3 times a quarter
• Are organized, personable, and driven individuals with strong oral and written communication skills
  • Enjoy working with people, and spending your time working towards measurable metrics
  • Come from a technical background, are comfortable with reasonable complex technical concepts, and able to grasp new concepts quickly
    
  • Have a history of working in a sales role, with experience and a track record of hitting sales targets
  • Enjoy and are comfortable giving presentations, product demos, and discussing products with customers.
  • Are self-motivated, are comfortable with responsibility, and have a desire to own a significant vertical within an organization

--- You’ll probably think about... ---

• How to improve your skills in building meaningful, mutually-beneficial relationships
• The future of 3D printing and the role Mosaic will play in it
• How to help grow Mosaic effectively and healthily

--- After 12 months on the job, you can expect to have: ---

• Gained a considerable amount of experience working with end-use customers
• Learned how to manage relationships to understand customer needs, objections and pain points.
• Developed automated processes in order to make yourself efficient, allowing you to hit your targets consistently
• Learned the ins and outs of the 3D printing industry, the different players involved, and where the industry is headed in the long term

--- Here’s what our customers say about us: ---

• “THIS is great customer support. Found the problem and solved it in under 2 hours!” (https://twitter.com/flowalistik/status/898262414881247232)
• “Pretty much the nicest, genuine company/people I've ever done business with.” (https://facebook.com/groups/130130450956865/permalink/132506230719287/)
• “I’ve never had service like [Mosaic’s]” (https://i.gyazo.com/d3a5916e108b5307fa47e16a700595e6.png)
• “...but the real value is the support that Mosaic Manufacturing is about. if you don't understand something and post your question on Mosaic Manufacturing fb page. [...] i always got an answer to my emails. most of the time after office hours. no that is just awesome . that shows a lot of love for customers” (https://i.gyazo.com/5d03683dd66287a159f124a2f2e2ca3a.png)
• More at http://mm3d.co/testimonials and http://mm3d.co/amazon

--- Links: ---

• Palette Coverage from Adam Savage’s Tested.com: http://youtu.be/uecY5ikWdCI
• A reddit post about a Palette print: http://redd.it/4ttx40 (this post shows a little bit about how we interact with customers); more at our Mosaic user group on Facebook at http://mm3d.co/fb
• Questions? Drop us a line! [email protected] (Chris Labelle) and [email protected] (Ainishah Hemraj)