Support Engineer
(3+ years exp)Ithena
Job Location
Job Type
Full TimeVisa Sponsorship
Not AvailableRelocation
AllowedHiring contact
Sanjivani KulkarniThe Role
thena Technologies Pvt. Ltd are looking for 10 profiles for System Support Engineers between the below experience range:-
a) 1 yrs to 3 yrs- Junior Level -total position 3
b) 3yr to 6yr -Mid level,-total position 4
c) 6 to 8yr -Sr. Level-total position 3
The job description is given below:-●Maintain a highly secure system through proper configuration and system access monitoring
● Assist with the migration of data into the Office 365 cloud platform and Office 365 SharePoint
● Recover deleted items in a user’s mailbox
● Configure Archiving and Deletion Policies
● Configure Anti-Spam protection
● Supporting and configuration of MS Office O365 for staff
● Maintenance of existing client SharePoint sites and subsites, lists, libraries, and content (including pages, workflows, and items)
● Administration and support an enterprise-level Microsoft Exchange infrastructure
● Troubleshooting Exchange related issues when alerted by monitoring software
● Training and educating end-users on O365 capabilities and collaboration tools
● Providing end-user support for all PC based hardware, applications and services
● New user setup and orientation including installing and configuring workstations, software, telephone services, network printing, etc.
● Maintain and provide support for all IT infrastructure
● Provide tier 1 and tier 2 support and troubleshooting