Business Analyst/Project Manager- IT SAAS Product

What we are looking for

Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation.
To coordinate internal and external resources, ensure projects remain within scope, and schedule, Analyze project progress, and adapt scope, timelines, and costs to ensure that the project team adheres to project requirements.
Establish and maintain relationships with appropriate client stakeholders and C-level executives providing a day-to-day update on project status and changes and defined budgets, in collaboration with project staff from various functional departments.
Providing onboarding support to the clients includes pre-sales queries about the product and Proactively addressing issues that are escalated from the customer or the sales team.
Creating BRD, FRDs and User Storeies.
Should have experience in using the Project management tools like Asana, Basecamp, and Jira for international communication.
Ability to take daily scrum meetings with the team.

Core Competencies:

Good communication skills
Ability to handle Team.
Maintain customer relationships (existing/ prospective)
Self-starter who believes in the importance of teamwork, while operating unmonitored individually.
Ability to multitask, prioritize, and manage time effectively
Proactive and idea-oriented approach
Pleasing and people-oriented personality
Ability to befriend people easily and quickly
Ability to maintain composure while communicating with escalated clients.
Strong attention to deadlines and budgetary guidelines