Solutions Engineer

What is Topsort
At Topsort, we're reshaping the e-commerce landscape with our cutting-edge growth media infrastructure and tools. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed.

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. We thrive on working together, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

As a Sales Engineer at Topsort, you will bridge the gap between our groundbreaking AI technology and our clients’ needs. Your role is pivotal in demonstrating the value and capabilities of our products through compelling demos tailored to our account-based sales strategies. Working closely with our account executives, you will provide essential technical support, ensuring our solutions are perfectly aligned with our clients' objectives and challenges.

What you will do at Topsort

• Design and deliver customized product demos to showcase the unique value of our AI-driven search and ads optimization solutions to prospective clients.
• Collaborate with account executives to understand client requirements and technical constraints, ensuring our demos and presentations are targeted and effective.
• Provide technical expertise and support during the sales process, answering technical questions, and offering solutions that meet client needs.
• Assist in the development of sales strategies and materials, leveraging your technical knowledge to enhance our sales propositions.
• Act as a liaison between the sales and product development teams, relaying customer feedback and insights that can inform product enhancements and innovation.
• Stay abreast of industry trends, competitive landscape, and technological advancements, continuously enhancing your presentations and knowledge base.

What we expect from you

• Bachelor’s degree in Computer Science, Engineering, or a related technical field. Masters or PhD preferred.
• 2+ years of experience in a sales or solutions engineering role, ideally within the AI, tech, or software industries. New graduates with strong technical skills will also be considered.
• Strong technical acumen, with the ability to understand and demonstrate complex technology solutions effectively to a non-technical audience.
• Excellent presentation and communication skills, with a proven track record of creating and delivering engaging demos.
• Experience working in a fast-paced, collaborative environment, supporting account executives in a technical sales capacity.
• Familiarity with AI, machine learning, and advertising technology is highly advantageous.
• Ability to quickly learn new products, technologies, and industries.

What is it like to work at Topsort?

• Silicon Valley to the World: We were born in the pandemic by Stanford and Harvard alum cofounders who offers remote-working options with coworking memberships and (at least) once a year in person offsite gathering.
• Valued for Your Individuality: From personalized birthday gifts to work anniversaries, and management training program or in-person gatherings or career talks and mentorships, part-time DJs and tik-tok vloggers are also commercial leaders and technical staff at Topsort. We don’t take management with a cookie cutter approach - but rather we cherish your quarkes and think it makes us stronger.
• Constant Improvement: The best way to grow is by doing, Topsort team is made of action-driven, intelligent, and curious individuals who are constantly seeking improvements and reinventions that lead to be a better output and never content with the status quo.
• Embrace a Sports Team Mentality: We are all helpful and collaborative internally. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as team.
• Direct and Speedy: We give candid feedback, push each other to set higher goals and produce more impact by always thinking “how do we do this faster and better”
• Employee Stock Option Plan: Because we believe every person who is joining an early stage fast growing startup should be incentivized as the company grows.

Topsort is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.