Sales Development Representative

About the role

The SDR is on the front lines advocating for Mezmo and partnering directly with Sales, Marketing, and Operations. The SDR is one of the most pivotal roles here at Mezmo. They have the responsibility to represent and communicate our core mission, evangelizing our solution to organizations looking to change the way their business understands and optimizes their telemetry data.

Responsibilities:

• Qualify, follow up, educate and develop a pipeline to progress prospects further into Mezmo’s sales process
• Efficiently respond and qualify inbound marketing leads according to set SLAs
• Generate sales-qualified meetings and opportunities for sales account executives using Mezmo’s qualification criteria
• Research target accounts and identify core personas, add contacts, emails and generate interest through cold discovery calls, email campaigns, and social outreach
• Leverage enabled sales skills to maximize customer interactions enough to provide a high-level introduction
• Use of strong selling and influencing skills to understand and uncover customer needs and business challenges to effectively understand how Mezmo can solve them
• Log, track, and maintain Salesforce consistently according to Mezmo’s lead to opportunity flow process
• Accurately triage leads/meetings through discovery to assigned account executives
• Consistently achieve sales qualified meeting quota to ensure revenue and growth objectives are met/exceeded
• Work closely with Account Executives and attend customer/prospect meetings as required
• Attend sales and GTM meetings, enablement, and trade shows to stay current with our space
• Work directly with marketing to drive continuous improvement in lead quality conversion rates and pipeline generating campaigns

Qualifications:

• Minimum of 1-3 years of previous sales development experience or applicable role in the observability, DevOps, engineering space
• Familiarity with Salesforce, Apollo.io/Salesloft/Outreach.io, LinkedIn, ZoomInfo and other prospecting platforms
• Excellent written/verbal communication skills
• Strong business and technical acumen and aptitude
• Highly motivated, driven, and self-starting individual
• Ability to work in a fast-paced, team environment with road-mapped ambiguity
• Ability to diagnose customer problems and match them with solutions
• Excellent time management/organizational skills
• Previous pipeline generation or sales prospecting experience and a college degree will advance your consideration for this role.

Compensation: This role has an annual starting salary of up to $80,000.00 base with an OTE of $105,000.00 + equity + benefits. Actual compensation is influenced by a wide array of factors including but not limited to your individual skills, experience and location.

About Mezmo:

Mezmo's Telemetry Pipeline makes it easier to understand data, optimize data to control costs, and respond quickly to make data-driven decisions. Applying data engineering principles, Mezmo helps organizations gain confidence in their telemetry data and extract business value from it. Organizations can centralize data from various sources via Mezmo’s open platform. Data profiling helps understand the data before it is optimized by applying out-of-the-box and custom processors to transform data and route it to the desired destinations for further analysis. With the Mezmo Telemetry Pipeline, enterprises can rapidly respond to any incident or data changes. This empowers teams to make faster decisions, all while controlling data costs.

Customers love the Mezmo platform's speed, ease of use, and ability to scale. The platform gives customers flexibility, regardless of the other tools they use in their observability and security stacks.

What it’s like to work at Mezmo

At Mezmo, our culture is everything. We have an inclusive, collaborative, and fulfilling work environment so that our teammates can tackle some of technology’s biggest challenges. Join us if you:

• Want to solve hard problems.
• Want to enable Mezmo’s customers, partners, and community to be highly productive and successful.
• Thrive in collaborative, cross-functional environments.
• Enjoy jumping in where needed to help the whole company succeed.
• Take your role, but not yourself, seriously. At Mezmo, we know that pride, humility, and kindness are not mutually exclusive.

Benefits

• Receive competitive compensation.

• Receive competitive benefits, including:

  • 100% healthcare coverage for you and your family.
  • 100% dental coverage for you and your family.
  • 100% vision coverage for you and your family.
  • Flexible time off. Work-life balance is valued here and we encourage you to take the opportunity to recharge.
  • One company-wide mental health day off per month in addition to all nationally recognized holidays.
  • $600 annual remote work expense reimbursement in addition to hardware setup provided by the company.

This is a full-time remote opportunity. Mezmo is a remote-first company that was born in the San Francisco Bay Area and now has employees in 71 cities in North America and 8 countries worldwide. Learn more about our culture and how we stay connected on our website.