Manager, Strategy & Operations - Affordability

About the Team

The Affordability team focuses on ensuring that DoorDash continues to offer quality selection across all price points. Our goal is to never have cost be the reason our customers aren’t ordering from DoorDash every day. The team is responsible for driving increased engagement from our consumers via launching new low-cost products, improving discoverability of existing affordable selection, and finding ways to bring down the all-in cost of an order.

About the Role

You will be responsible for 0 to 1 creation of net new products that drive savings for customers.

Your high-level objective will be to understand what it is our customers want, and how we can meet that demand in a sustainable way. This will entail working directly with our customer audiences - merchants, consumers, and dashers - to figure out what hypotheses we should test, as well as with our product & engineering teams to design how we should implement a solution. You will be empowered to drive ideation, execution, and implementation of new projects, tests, research, and product launches. This role will be fast paced and iterative, and will require an individual who is flexible and comfortable with ambiguity.

You will report into a Director on the Affordability team on our US Marketplace Strategy & Operations team.

You’re excited about this opportunity because you will…

• Have a chance to define and implement DoorDash’s strategy in new areas of growth and innovationExecute your ideas in a fast-paced, constantly evolving environment
• Be responsible for delivering direct business impact and growth to DoorDash
• Work cross-functionally across product, marketing, sales, etc. and also work directly with DoorDash merchants and customers

We’re excited about you because…

• You love to problem solve and feel comfortable managing ambiguity
• You have 6+ years of work experience in strategy & operations (consulting, tech, biz ops, etc.)
• You can quickly develop a game plan on your own, with little context and background needed. You can then also iterate quickly on that plan as you get new information.
• You love working with data and are experienced in analytics (SQL highly preferred)
• You have managed a team
• You are comfortable being scrappy and working in a start-up environment (e.g. calling up DoorDash customers to understand their perspective, testing creative solutions)
• You have extensive experience with cross-functional stakeholder management and business decision making
• You can simultaneously think about high level strategy, while also diving deep into the lowest level of detail

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

California Pay Range:$136,000—$214,800 USDNew York Pay Range:$143,200—$214,800 USD