Manager, Professional Services

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

Be the nexus of the Delivery ecosystem in a high-growth software company successfully challenging the status quo of the database industry. Work in a team of technologists and delivery professionals among the best in their fields. Work with some of the most ambitious and complex global companies to drive progression of their innovation initiatives across every vertical.

MongoDB consulting exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernising legacy applications or migrating to cloud. Our consulting solutions ensure that organizations get the best out of MongoDB.

Help us take our business to the next level of scale and excellence in delivery and governance. You will have abundant opportunity to meaningfully impact the growth of our business by developing and growing a high-performance team of technical delivery consultants.

Candidate Profile

We’re looking for a technical services delivery leader possessing a growth mindset and excellent communication skills.

• University degree or relevant work experience
• At ease operating in a dynamic, fast growing team, able to be self-sufficient with a can-do attitude and ready to make yourself accountable
• Demonstrated leadership skills, with direct responsibility for managing teams; demonstrated history of delivering high quality results as manager of teams and/or project teams
• 10+ years of career experience in the software consulting, software development, or operations industry
• Excellent analytical skills with an appreciation for rigor and objectivity
• Demonstrated capability to hire and mentor teams of junior and senior members alike
• Demonstrated ability to maintain productive relationships and alignment with other internal teams and stakeholders, especially Sales
• Outstanding and effective interpersonal skills, along with strong communication skills both verbal and written
• Familiarity with enterprise-scale software architectures, application development methodologies, and deployment/operational considerations
• Comfortable traveling for work as needed.

Position Expectations

As a team leader within the MongoDB Professional Services organization, you will:

• Be responsible for continuous professional development of a geographically distributed consulting delivery team, building ever-improving professional services professionals
• Have a deep understanding of the existing skill set / skill level of each individual consultant in the team. Capable of setting up individual, sustainable development plans based on the skills assessment

Aggressively maintain a robust recruiting pipeline, attracting the highest quality talent in the industry to support excellence and rapid growth.

• Collaborate with other functions across the company, contribute to global Professional Services strategy development and execution
• Be willing to "roll-up sleeves" and contribute to execution and improvements across the business as needed
• Promote and demonstrate a culture of trust and excellence
• Demonstrate leadership for your team of Consulting Engineers

Measures of Success

• Growing and maintaining required delivery capacity and achieving utilization targets for your team
• On-target hiring & on-time ramping of top quality talent for your region
• Continuously cultivate the breadth and depth of your MongoDB technology knowledge
• Contribute to the growth and evolution of the capability of MongoDB Professional Services

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.