Customer Experience Coordinator
Published: today
Suitsupply
A market defining brand showing strong international growth in the clothing industry
The Role
As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store’s lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize sales, promote the Company’s image of quality and professionalism. A Customer Experience Coordinator performs duties, in partnership with their management team, with the specific focus of shaping the store experience.
What you will do:
- Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided
- Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales
- Ensure clienteling activities are mapped for each guest
- Ensure seamless efficiency and positive atmosphere in the customer experience
- Partner with leadership and expert teams to proactively address service issues
- Performing other duties assigned by store leadership team
Who you are:
- Previous experience in sales, hospitality, and/or service
- Exceptional customer service/clienteling skills and excited to build relationships
- Professional verbal and written communication skills
- Flexible work schedule, including evenings, weekends, and holidays
What you will get:
- Competitive salary
- A top-of-the-line training program, unique to the industry
- A clothing allowance for each new season and a generous employee discount
- Opportunity to build a career with one of the fastest growing companies in fashion opportunity to travel to other stores and abroad
Salary Band: $18 - $28/hourly
More about Suitsupply
Similar Jobs
showd.me
Online compliance training
Embark
Supporting schools with choosing their students
FanBridge
CRM for Audiences
GoPad Secure Technologies
Portable Security. Verified Attendance and Dismissal. Instant Communication
1P
Small E-commerce operation in NYC
Kaz Konsulting
Early stage sales start up that grows dope beauty brands
Shibumi
Business Execution, Simplified
DocPanel
Cutting Edge Telemedicine Marketplace
aila
aila is a wellness brand for the active woman who sees fitness as a lifestyle