VP of Engineering

The Opportunity

Mixmax is a leading sales engagement platform for over 10,000 Sales and Customer Success teams, on a mission to create a world without busywork. We are committed to pushing the boundaries of technology and delivering exceptional solutions to our customers. We are 70+ people working as a fully distributed team across the US, LatAm, and Europe. We are profitable and fund growth with our own revenue, which is the best way to create a generational company. As we continue to grow and evolve, we seek a highly skilled and visionary leader to join our team as the VP of Engineering.

The VP of Engineering will be pivotal in shaping Mixmax's technological landscape. Reporting directly to the CEO, this leadership position requires a strategic thinker with a proven track record of building and scaling engineering teams. The successful candidate will drive technical excellence, foster innovation, and deliver high-quality products that align with the company's goals and objectives.

You have ridiculously high expectations of your teams and love firing them up, no matter what needs to be done. You’re also an active listener, supportive, and empathetic. You love recruiting and building ever-stronger, diverse teams.

Last, we hope to excite you about our mission: eliminating busy work for people in customer-facing roles! This is an underserved market; we have the easiest-to-use product in the space. We hope you’re as thrilled about building a category-defining SaaS product as we are!

This is a unique opportunity to shape the future of a profitable and fully distributed company at an inflection point in its growth.

Areas that energize you and where we want you to have an outsize impact:

# Execution & development process

We’re the innovation leader in our market, so the product experience is critical to our success. Help take us to the next level: How do we narrow our focus to improve our velocity? How do we structure our teams and modify processes to execute better? How do we ensure more predictable delivery and quantify our progress?

# Quality & reliability

We power business-critical workflows in companies with thousands of employees, so quality and reliability are paramount. How do we reduce our bug volume, bring down tech debt judiciously, and prevent regressions? What metrics can we show demonstrable progress on? Can quality unlock faster development and growth? Help us evolve our culture and practices. You know how to strike the appropriate balance between scrappiness and durability.

# Growing the team

Help us scale and level up by bringing in new, diverse talent and growing leaders and domain experts internally. We wouldn’t be surprised if you have a following because people know they accelerate their careers under your leadership. On the flip side, you graciously manage low performance. We have the basics of leveling matrices and mentorship/feedback processes and would like your help developing these further. One of our company values is:

Why not know? Deliver value over perfection. Iterate quickly. Narrow your scope: focus on what matters. Bias to decision and action.¨

To do this, you need the right people!

Ideal background

• 7+ years of management experience, with at least 2 years of executive leadership experience.
• Experience working at early-stage startups (<100 people).
• Experience scaling engineering teams of up to 50 people. Bonus points for doing it in a fully distributed/remote model across time zones.
• Expertise in building B2B SaaS products
• Experience building the “easiest-to-use” and/or SMB product in your space.
• Reported into CEO / worked on an exec team.

Additional Information:

• As a distributed team, we mainly rely on asynchronous communication. That being said, sometimes live collaboration is critical, and you'll want to make yourself available to overlap with teammates across EMEA to US Pacific time zones (probably ~3h per day).
• Our stack is ES6 Javascript, Node.js, React, MongoDB, Elasticsearch, Redis, AWS (e.g. EC2, RDS, S3, SQS). All in a distributed codebase with microservices and shared modules. Prior experience with this stack is a nice-to-have.