Senior Product Designer

Are you ready to power the World's connections?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the role:

The Senior Product Designer will be a hands-on designer on the team and will demonstrate excellence in craft, process, strategy and communication. Your experience and voice will be critical to developing world-class user experiences within Kong Products. You’ll be working on new features for the Gateway Manager and other new initiatives.

Kong is a fully distributed team with an HQ office in San Francisco. This role is remote and open to US, Canadian and European applicants. The role is eligible for work authorization sponsorship.

Why should you want to work at Kong?

Market Opportunity
We are on a quest to build a $10b+ software company over the next few years and need YOUR help!
Why APIs Matter? APIs have been enabling innovation for decades!
Strong VC team, Series D, strong year-over-year revenue growth!
Technical Leadership - We are recognized as the leader in innovation in the connectivity space.
Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021
We are the leading innovator in the connectivity space!
Amazing Team & Culture - Come be a "Konger" and find out what we mean.
Great Place to Work Certified in 2020 & 2021 Best Workplaces in 2022
Customer Fireside Chat with Rabobank | API Summit 2023
Building Great Products - Learn why the world's largest companies love our tech!
Kong Named a Leader in the 2023 Gartner Magic Quadrant
Over 250m+ downloads of our open-source API gateway! Over 60k+ stars on GitHub between Kong API and Kong Insomnia!

The impact of this Role:

• Product Design Strategy: Design and validate the right solution. You will be trusted as a subject-matter expert to take on complex projects and contribute new ideas that enhance the bigger picture.
• Craft: You will make meaningful contributions that raise the level of quality of our products and influence the completeness of other projects across the team. As an experienced product designer, you apply just as much energy to solving user journey's as you do to highly-polished and beautiful visual design.
• Communication: You're an expert in sharing context and information rather than hoarding knowledge to ensure both immediate team and other teams understand project work.
• Impact: Driven to not only be on schedule, but consistently ahead of schedule. You work on highly impactful projects, and help encourage others to keep that same relentless focus on what's important.
• Leveling others up: You inspire the team and regularly coach members of the product design team. Help educate others outside of the design team on the value and processes of design and fearlessly suggest improvements to team processes.

We want to hear from you:

• You have at least 6+ years of related experience, ideally in API-focused/Dev tool enterprise SaaS products or similar
• A product design portfolio is required. Portfolio demonstrates an understanding of the design process, user research, and design’s impact on business goals.
• Can work independently to explore concepts from beginning to end, without neglecting the value of continuous feedback.
• Love tackling ambiguous problems and shaping them into clear goals.
• Value high-quality, well-crafted visual and interaction design and care about the details.
• Are generative and enjoy coming up with novel, but simple solutions.

You might work on:

• Kong Konnect
• Kong Gateway
• Kong Mesh
• Insomnia

Kong has different base pay ranges for different work locations globally, which allows us to pay employees competitively and consistently in different geographic markets. The compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set, and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US-based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long-term disability benefits, and basic life and AD&D insurance, among others.

What is a Konger?

We are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services.

We put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications.

We believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform.

We are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.

Kong Core Values:

Be Inclusive. We work together from anywhere to achieve our common goals. Our differences make us stronger.

Be Authentic. We are genuine, principled and confident without arrogance. Show respect and kindness, especially in tough moments.

Be Relentlessly Resourceful. We work with purpose, obsession and grit. It takes muscle to do hard things and doing hard things build muscle.

Be Customer Obsessed. We care. Customers are everything, we put them at the center of everything you do. We are all empowered to make an impact.

Be Curious. We value ideas over hierarchy. Never accept the status quo. We make bold bets, fail, and learn everyday. There is always a way.

Be an Owner. We are drivers not passengers and own the quality and outcomes of our work.

About Kong:

Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprises’ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence – allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely.

83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!

For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.