Service Desk Engineer

(3+ years exp)

$107k – $130k

Published: 1 month ago

Bizessence Pty

Melbourne

11-50

HR / Recruiting

See all jobs at Bizessence Pty

Job Location

Melbourne •

Perth

Job Type

Full Time

Visa Sponsorship

Not Available

Remote Work Policy

In office

Relocation

Allowed

Skills

Customer Service

Communication Skills

Hiring contact

Bizessence Pty Ltd

The Role

Job Description:

Summary of the position – Service Desk Engineer

*Responsibilities *

Work under supervision as part of a 5 to 10-person team, providing technical software, hardware and network problem resolutions to customers.
Assist with the diagnosis of problems, determining and implementing appropriate solutions; guiding and/or communicating resolutions to customers.

*Required Skills & Experience *

A keen interest in computers and the tech industry
Experience in front-facing customer service.
Experience in IT/tech-support highly regarded but not essential.
Excellent communication skills both verbal & written.