Research Manager_Global Trade Management

What do we expect?

• Daily monitoring, research and understand international laws, regulations, databases, etc. that affect our customers’ ability to do international business & Investigate publicly available data and determine the best methods for acquiring that data.
• Follow and understand current international events and regulations pertaining to international sanctions and update regulations & laws and translating them into concrete tasks.
• Overview of the technical workflow with development (tech) team, and be able to manipulate the workflow according to current requirements.
• Coordinated with other departments and tasks must be assigned, managed, and completed through effective management of the available personnel (5 to 20 team members)
• Understand and work within exact data formats, and data processing procedures and requirements.
• Write clear documentation on processes and ensure that the entire workflow is well documented and sufficient for clear instruction for everyone.
• Communicating with international team i.e. technical administrators, developers, data entry specialists, coaches, and management, as well as potentially regulatory authorities and customers.
• Trouble-shooting customer complaints, faulty workflows, missing data, etc. and workflows creating incomplete data, authorities releasing poor quality data, etc must be quickly identified and solutions implemented.