Early Account Executive - eCommerce

Who The Flip Is Flip?

Ever have a bad experience calling customer service? We're changing that!

Flip replaces old customer service phone robots with a modern "Alexa"-like voice AI experience for 200+ of the best companies on the planet in eCommerce, Healthcare, and Transportation (more coming soon!). We talk to millions of people every week, and have helped 200M+ callers so far.

FYI: those "tech layoffs" you see in the news aren't happening here! Flip is a profitable, fast-growing 25-person startup, and we're raising a Series A in 2024 to follow up on our $6.5M Seed.

What You’ll Do

We're a small highly dedicated group of #Pirates&Romantics (see Jason Lemkin if you don't know!).

In this role, you'll be selling ever-important early adopters of the Flip product, managed directly by our Co-Founder & CRO Sam, and working collaboratively with the leadership/CS/product/engineering teams. Our customers are retail brands, and we sell an AI customer service product -- it's your job to represent our brand such that they trust us to represent theirs.

Compensation: Nominal base salary + no cap commission

Who You Are, As An Account Executive

• You love selling! And you sell with the passion, creative persistence, and deep product knowledge of a founder
• You really care about the product you're selling (we do!)
• You empathize deeply with the customer

Who You Are, As A Person

• Looking to go all-in, learn a lot, and do the best work of your career (so far!)
• Put in the time, and put out work you're proud of
• Communicate well, and embrace ownership, speed, & occasional uncertainty
• Eager and willing to support your teammates - just like they will with you!

Bonuses

• Know what it looks like to work at a startup, and have an entrepreneurial drive
• Experience selling to a variety of verticals
• Proximity to NYC, SF, or LA - we have a few offices, but also people fully remote!

More About Us

• We're international, spanning the US, UK, and Canada
• Our sales tech stack includes Hubspot, Avoma, LinkedIn, and Looker
• We are backed by ScOp Venture Capital, Bullpen Capital, and Forum Ventures, as well as founders & executives from Amazon Alexa, Ada, Attentive, and Simon
• Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year