Payroll Vendor Relationship Manager

What this job can offer you

• Vendor Scoping & Research
  • Continuous Market research for best fit payroll vendors and new developments, via networking, online searching, surveys and references, in a global capacity.
  • Map out key criteria in Disaster Recovery, Change Management, Audit & Reconciliation, Quality Control, Data Security, Data Accuracy, Compliance, Timely Processing and present best options.
  • Develop and deploy questionnaires, schedule demo's with key stakeholders and create cost analysis.
  • Present to stakeholders on recommendations based on findings and trends
• New Country Expansion
  • Project manage end to end for all new country onboarding. From vendor selection, to contract negotiations, mitigate legal risks, stakeholder alignment, system & data migration, testing & comms.
• Payroll Vendor Relations & Performance Evaluation
  • Review company best practices to ensure maximum client satisfaction.
  • Identify and optimize communication and collaborations with with external partners.
  • Work with cross functional teams internally to ensure payroll vendors meet Remote’s expectations and agreed SLAs and established KPIs.
• Cost Tracking & Analysis
  • Review Invoices and track billed costs versus agreed contractual terms and report to leadership any anomalies.
  • Document and chart out costs for countries or departments. Initiate and follow through on cost discussions either internally or with the vendors.
  • Headcount analysis and costs for the payroll organisation, to argue for HC or other efficiencies.
• Communication & Collaboration
  • Work closely with internal teams such as Tax, FP&A, Legal, Security, Operations and Onboarding teams to develop successful deployment of new Payroll Solutions.
  • Identify key challenges to deployment, share with appropriate internal teams and provide solutions to overcome identified challenges.
  • Develop training plan for participants to ensure consumption of resources.

What you bring

• 3+ years of work experience in regional / global payroll operations
• 5+ years of work experience in managing relationships with third party payroll services. Experience as a third party supplier is a plus.
• Experience identifying process or data gaps, root cause and creating/implementing escalation & resolution plans
• Experience in dealing with, forecasting, budgeting, and variance analysis, and data interpretation of results
• Excellent contract negotiation skill set.
• Deep understanding of global payroll best practices.
• Excellent time management and organisational skills with great attention to detail
• Excellent proficiency in using spreadsheets is a must.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• You understand the need and ideal to work largely asynchronously.
• It's not required to have experience working remotely, but is considered a plus.
• Required to write and speak fluent English.

Practicals

• You'll report to: Manager, Payroll Vendor Relations
• Direct reports: None
• Team: Global Payroll Solutions
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; South America, Central America
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $30250 - $102050. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

Roughly 3 hours across 6 weeks

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Prior employment verification check